Organizational Culture and Stress

Danny's boss doesn't seem to care if Danny works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danny's job?

• A) low risk taking

• B) high outcome orientation

• C) high attention to detail

• D) low aggressiveness

 ________ are indicators of a strong organizational culture.

• A) High rates of employee turnoverA

• B) Completely horizontal organizational charts

• C) Narrowly defined roles

• D) Widely shared values

Bruce is a new worker at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

• A) stories

• B) material symbols

• C) rituals

• D) corporate chants

 Priscilla works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Priscilla's company pursuing?

• A) serve as a visible role model

• B) communicate ethical expectations

• C) provide ethical training

• D) visibly punish unethical acts

Harry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Harry utilizing?

• A) rewarding more than punishing

• B) building on organization strengths

• C) using standardized practices

• D) building on employee strengths

 Benny is stressed with the new corporate restructuring. He now reports to a foreign office that has taken over many of his responsibilities, including the contract labor for his projects. Therefore, he's working with new and less qualified contractors with whom he doesn't have a relationship. However, the managers of the other departments find themselves in the same situation, and every day they are able to laugh over lunch about their new managerial inefficiency. ________ is helping Benny handle his stress.

• A) Relaxation

• B) Cognitive dissonance

• C) Social support

• D) Time management

Zach is dealing with upcoming layoffs at work. Yesterday, at a pharmacy, he measured his blood pressure and it was high. He also notices that when he thinks about the future, his heart rate accelerates. Zach is demonstrating ________ symptoms of stress.

• A) psychological

• B) physiological

• C) behavioral

• D) personal

Jerry is feeling very stressed because his boss expects a project to be delivered to the client within a very unreasonable deadline. Jerry has to work nights and weekends to make the deadline. Jerry is feeling stress due to a(n) ________ factor.

• A) environmental

• B) organizational

• C) economic

• D) structural