CO&T Session 7 Managing Employees' Performance

What is one of the purposes of performance management systems?

• To create competition among employees

• To reduce training costs

• To help organizations achieve business objectives

• To increase employee turnover

Which of the following is NOT a criterion for effective performance management?

• Fit with strategy

• Validity

• Reliability

• Subjectivity

What method involves comparing employees against each other?

• Management by Objectives

• Behaviorally Anchored Rating Scale

• Simple ranking

• Graphic Rating Scale

What does the term '360-Degree Performance Appraisal' refer to?

• Feedback from a single source

• Feedback from only managers

• Feedback from customers only

• Feedback from multiple sources

Which of the following is a method for measuring results?

• Behaviorally Anchored Rating Scale

• Management by Objectives

• Forced-distribution method

• Graphic Rating Scale

What is one way to reduce rating errors in performance evaluations?

• Increase the number of raters

• Train raters to avoid errors

• Limit feedback to annual reviews

• Use only subjective measures