Hospitality Cert Chapter 2
Authored by Marcum Tubbs
Hospitality and Catering
11th Grade
Used 9+ times
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26 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of document would contain the following statements? *Greet customers in a professional manner. *Replace food utensils and beverage glasses to the appropriate areas as needed. *Provide cleaning duties when necessary for spilled food or beverages.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To “sell” your qualifications and skills to a future employer, you should have a clear and concise
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is an example of a scenario-based question?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Behavioral-based questions can be answered using the STAR method, which addresses the Situation, the Task, the Action and the
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of communication is used when the general manager gives the chef a thumb’s up?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is an example of professional behavior?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An applicant is interviewing for a position as a sous chef at an upscale resort. When asked about his goals, he states that he plans to open his own restaurant within a year. He is just waiting for one additional investor. The interviewer will likely
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