Decision Making and Crisis Management Quiz

What type of decision maker takes time to think through before making a decision?

• Reflexive decision maker

• Impulsive decision maker

• Balanced decision maker

• Reflective decision maker

Which decision maker values productivity and accepts making wrong decisions sometimes?

• Reflective decision maker

• Balanced decision maker

• Reflexive decision maker

• Cautious decision maker

What is the first step in the decision-making process?

• Consider the options

• Collect information

• Define the objectives

• Implement your decision

What should you do before a crisis occurs?

• Inform the directors

• Role play a potential crisis

• Analyze the actions taken

• Hold a press conference

What is a key action to take during a crisis?

• Prepare a contingency plan

• Issue a recall

• Work out an action plan

• Disclose as much information as you can

What is the purpose of a press release in crisis management?

• To handle a recall

• To inform the public

• To analyze the situation

• To issue a warning

Which of the following is NOT a step in crisis management?

• Analyze the actions taken

• Practice making decisions under stress

• Ignore the situation

• Hold a press conference

What is an important aspect of an engaging presentation opening?

• Provide detailed statistics

• Start with a summary

• End with a call to action

• Introduce the topic clearly

What should you include in the key points of a presentation?

• As many points as possible

• 2-3 key points

• A detailed history of the topic

• Personal opinions only

What is the purpose of a strong conclusion in a presentation?

• To introduce new information

• To confuse the audience

• To summarize the key points

• To extend the presentation time