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Contact Center Services (NC II) - Review Test - Rabenda

Authored by Mhavi Gravador

Business

12th Grade

Used 1+ times

Contact Center Services (NC II) - Review Test - Rabenda
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Those with a skills and capabilities to see and evaluate business opportunities.

Entrepreneur

Entrepreneurship

Entrepreneurial

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A strategic process of innovation and new product creation.

Entrepreneur

Entrepreneurship

Entrepreneurial

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Always stick to the plan and fight the temptation to do what is unimportant.

Hardworking

Committed

Discipline

Confident

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When you own a business, you should cope up with and thrive on changes. Capitalize on positive changes to make your business grow.

Has the Initiative

Ability to accept change

Profit-oriented

Hardworking

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Andra is a Kpop fan and she wants to divert her  passion into making a Coffee Seoul Shop. What

characteristics of a good entrepreneur did she have?  

Creative

Hardworking

Has the Initiative

Discipline

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is a factor or consideration presented by a seller as the reason that a product or service is

different from and better than that of the competition.

Unique Selling Plan

Unique Selling Pricing

Unique Selling Proposition

Finding Value

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

These are the luxurious, advantages and desires that every individual considers beyond

necessary.

Wants

Requirements

Desires

Needs

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