Back to the Peranakan Era: A Time Traveler’s Challenge Part II

RECAP... Here's what happened so far.

After enjoying a delicious Beef Wellington at Bread Street Kitchen, you find yourself unexpectedly swept into a time-travel adventure, landing right inside the Peranakan Museum!

Type "okay" to proceed.

Looking around, you are so excited to want to discover more about this museum. You jump into joining a guided tour led by the Museum Guide who would share fascinating stories about the Peranakan culture.

During the guided tour, you had observed your surroundings and how the Guide presented information about the museum, engaged with the group, as well as responded to the group questions.

Now.. it's time for your second challenge! Type "okay" to proceed!

Based on your observations, what type of business would you consider the Peranakan Museum to be? Is it goods producing, service providing or combination of both?

• Goods producing

• Service providing

• Combination of goods producing and service providing

Answer explanation

To better understand the classifications, think about the following questions:

- Does the Peranakan Museum produces goods (i.e. things that can be seen AND touched) within the museum itself?

- Think about the guided tour you joined earlier. Would you consider it to be goods or services? Why is that so?

Based on your observations, which of the below are possible target markets of the Peranakan Museum? (*A target market is a group of customers that a business chooses to serve)

• Schools

• Tourists on holidays

• Visitors on business trips

• Culture lovers

Answer explanation

As you walk around the Peranakan Museum, who do you observed to be visiting the museum?

Did you observe any common groups of visitors?

Based on your observations, what do you think is a possible need and/or want of general museum visitors in the Peranakan Museum?

• Opportunities to learn more about other cultures

• High-tech gaming experiences

• Opportunities for research and study

Answer explanation

Based on your observations, what do you notice about most of the museum visitors at the museum? What were they doing? Why do you think they are here?

Based on your observations, which of the following verbal communication skills did the Guide use when explaining the history of the Peranakan culture? You may choose more than 1 option.

• Clear pronunciation of words

• Tone variation

• Asking of questions

• Good grooming

Answer explanation

Verbal communication involves speaking and listening while non-verbal communication does not involve the use of words.

As such, think about what is considered good speaking, what is considered active listening?

Based on your experience at the guided tour, do you think the Guide has good verbal communication skills?

Based on your observations, which of the following non-verbal communication skills did the Guide use to keep the audience engaged? You may choose more than 1 option.

• Hand gestures

• Eye contact

• Expressive facial expressions

• Standing upright

Answer explanation

To keep the audience engaged, it is important for the Museum Guide to look confident and enthusiastic.

What do you think he/she can do to look confident and enthusiastic, besides speaking and listening well?