During the 'Forming' stage of team development:

• High productivity is achieved immediately

• Conflicts are the most intense

• Team members are getting acquainted

• Members disengage from tasks

A key benefit of NLP for supervisors is:

• Reducing overall communication

• Enhancing communication skills

• Ignoring behavioural impacts

• Focusing only on negative aspects

Demonstrating effective delegation involves:

• Assigning tasks without follow-up

• Setting clear goals and providing resources

• Retaining all responsibilities

• Overburdening employees with tasks

In a supervisory context, feedback is crucial for:

• Limited to performance appraisals

• Primarily criticising

• Guiding and improving performance

• Avoiding to maintain harmony

Goal setting in supervision is important because it:

• Creates ambiguity in roles

• Aligns individual and organisational goals

• Discourages participation

• Reduces clarity in outcomes

'Situational Leadership' helps by:

• Being inflexible

• Adapting to team needs

• Enforcing a uniform approach

• Limiting feedback

The focus of 'Change Management Programmes' is:

• To maintain the status quo

• To manage and facilitate transitions

• To avoid any process changes

• To reduce employee role in changes

Understanding body language is important for supervisors to:

• Ignore non-verbal communication

• Support verbal communication

• Focus only on verbal interactions

• Reduce interaction effectiveness

The 'Balanced Scorecard' assists in performance management by:

• Focusing on financial outcomes only

• Offering a comprehensive performance view

• Simplifying management practices

• Decreasing objectives transparency

Effective conflict resolution impacts a team by:

• Reducing cohesion

• Increasing unity and effectiveness

• Promoting individualism

• Lowering communication efficiency