Customer Service
Authored by Punnoo Dharshinee
Hospitality and Catering
12th Grade
Used 12+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A family is which type of customer
Internal
External
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Identify this type of customer
Internal
External
3.
OPEN ENDED QUESTION
3 mins • 1 pt
Suggest one need of an external customer.
Evaluate responses using AI:
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
State of need of an internal customer
Evaluate responses using AI:
OFF
5.
OPEN ENDED QUESTION
3 mins • 1 pt
Define the term repeat business in travel and tourism
Evaluate responses using AI:
OFF
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