Business Management Vocabulary

The direct control of a business or enterprise

• Management

• Manager

• Leading

• Top-Level (Upper) Management

An employee whose overall job is to make sure that the organization meets its goals and obligations

• Management

• Manager

• Top-Level (Upper Management)

• Leading

People who are responsible for setting goals and planning for the future. They have titles like president, vice president, and chief executive officer (CEO). Usually consist of a small group of people or even one person

• Management

• Middle-Level Management

• Top-Level (Upper Management)

• First-Line (Supervisory) Management

One who carries out the decisions of top-level management. They include plant managers, regional managers, and department heads. They are responsible for planning and controlling an operation.

• Management

• Middle-Level Management

• Top-Level (Upper Management)

• First-Line (Supervisory) Management

A manager who is responsible for directing the day-to-day activities of low-level (all employees below First-line manager status) and operational employees. Sometimes these managers are referred to as operational managers.

• Management

• Middle-Level Management

• Top-Level (Upper Management)

• First-Line (Supervisory) Management

Setting company goals. Top-level managers must decide what must be done, who will do it, how will the work be grouped, and hiring staff.

• Planning/Staffing

• Controlling

• Leading

• Organizing

Keeping the company on track and making sure all goals are met.

• Planning/Staffing

• Controlling

• Leading

• Organizing

Includes giving orders. Good leaders must create a vision for the company, set standards, communicate with employees, provide guidance, and resolve conflict among workers.

• Planning/Staffing

• Controlling

• Leading

• Organizing

Deciding how you will get the work done to accomplish the goals.

• Planning/Staffing

• Controlling

• Leading

• Organizing