
Order Taker
Quiz
•
Hospitality and Catering
•
12th Grade
•
Practice Problem
•
Hard
Dwi Hastti
FREE Resource
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10 questions
Show all answers
1.
OPEN ENDED QUESTION
3 mins • Ungraded
Jelaskan pengertian order taker menurut pendapat masing - masing…?
Evaluate responses using AI:
OFF
2.
OPEN ENDED QUESTION
3 mins • Ungraded
Seubutkan lah tugas dan tanggung jawab seorang order taker...?
Evaluate responses using AI:
OFF
3.
OPEN ENDED QUESTION
3 mins • Ungraded
Sebutkan lah contoh personal grooming (penampilan diri) seorang order taker…?
Evaluate responses using AI:
OFF
4.
OPEN ENDED QUESTION
3 mins • Ungraded
Anda merupakan seorang order taker di suatu hotel. Ketika anda masuk shif sore pada hari itu ada tamu yang menelfon kepada anda menyakatan bahwa bath towel di kamar tamu tersebut belum ada dan tamu itu marah - marah kepada anda. Bagaimana cara anda menangani keluhan tamu tersebut…?
Evaluate responses using AI:
OFF
5.
OPEN ENDED QUESTION
3 mins • Ungraded
Jelaskan syarat - syarat petugas order taker…?
Evaluate responses using AI:
OFF
6.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
Bagian di dalam departemen housekeeping yang bertugas menangani pekerjaan berupa penanganan tambahan yang berkaitan dengan layanan jasa housekeeping maupun departemen lain merupakan pengertian dari…?
Room Section
Floor Section
Order Taker
Linen Attendant
Public Area Attendant
7.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
Berikut ini yang bukan merupakan tugas dan tanggung jawab seorang order taker adalah…?
Menyediakan daily room attendant yang diberikan kepada room attendant sebelum memulai pekerjaan
Menyimpan serta memberikan master key kepada room attendant sebelum bekerja
Menyediakan status kamar check out kepada room attendant
Menindaklanjuti informasi/pemberitahuan dari tamu atau departemen lain
Melakukan kamar yang telah dibersihkan oleh room attendant
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