
Kuis Wake Up Call
Authored by Aulia Raharjo
Hospitality and Catering
11th Grade
Used 4+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 20 pts
Apa yang dimaksud dengan wake up call?
layanan di hotel untuk sarapan pagi
layanan mengantar tamu ke bandara
layanan untuk membangunkan tamu
layanan menyampaikan pesan
2.
MULTIPLE CHOICE QUESTION
10 sec • 20 pts
Bagaimana Greeting sesuai standar hotel?
Good Morning, Fajri, can i help you?
Good Morning, may i help you?
Good Morning, this is Fajri, what do you want?
Good Morning, Fajri's Speaking, how may i assist you?
3.
MULTIPLE CHOICE QUESTION
10 sec • 20 pts
Apa fungsi dari layanan membangunkan tamu?
memastikan tamu bangun tepat waktu
memastikan tamu untuk check out
membuat tamu merasa senang
mengingatkan tamu untuk breakfast
4.
MULTIPLE CHOICE QUESTION
10 sec • 20 pts
Apa kendala yang mungkin ditemui seorang resepsionis dalam layanan membangunkan tamu?
tamu merasa senang dan dihargai
tamu Tidak Menjawab Panggilan
tamu menjawab terimakasih
tamu kabur
5.
MULTIPLE CHOICE QUESTION
10 sec • 20 pts
Berikut adalah contoh magic word untuk tamu, kecuali...
thankyou for stay in our hotel
welcome to sparsasi hotel
don't forget
Is There Anything Else that i can do for you?
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