Retail Operations

Retail Operations

12th Grade

•

34 Qs

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Retail Operations

Retail Operations

Assessment

Quiz

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Other

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12th Grade

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Practice Problem

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Created by

Teresa Gordon

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34 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are retail operations?

Processes that keep a retailer’s ecosystem running smoothly

A type of marketing strategy

A financial investment plan

A customer service protocol.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Fill in the blank: The five significant retail operations categories are team, inventory, marketing, technology & tools, and ________.

A) Sales

B) Financials

C) Customer Service

D) Logistics

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a function of human resources?

Recruiting and hiring employees

Managing employee compensation and benefits

Conducting employee orientation

Designing marketing strategies

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Fill in the blank: RFID stands for ______.

Radio-frequency identification

Rapid frequency identification

Radio-frequent identification

Rapid-frequent identification

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the process of placing inventory on sales floor shelves, racks, or other displays to be sold called?

Out-of-stock

Stocking

Inventory shrinkage

Point-of-Sale System

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When there are fewer items in stock than in the total inventory record, it is typically due to ______.

Expired products

Damage

Theft

All of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When inventory is ordered to replace products that have sold, this is called ______.

Replenishment

Overstock

Backorder

Shrinkage

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