Chapter 11

An expatriate manager working in Denmark observed that the firm performs full-circle or 360-degree performance appraisals, and subordinates evaluate managers along the same lines that managers evaluate subordinates. Which Hofstede dimension is this manager observing in action?

• Power Distance

• Uncertainty Avoidance

• Masculinity/Femininity

• Individualism/Collectivism

An expatriate working in a new country observed that the firm places greater emphasis on worker retirement savings programs and pensions than the United States. Which Hofstede dimension is this manager observing in action?

• long-term/short-term orientation

• indvidualism/collectivism

• masculinity/femininity

• uncertainty avoidance

An expatriate working in a new country observed that the firm places greater emphasis on worker retirement savings programs and pensions than the United States. Which Hofstede dimension is this manager observing in action?

• importing

• outsourcing

• exporting

• offshoring

A student of global business wants to learn as much as possible about the differences in society in different countries. The student plans to use that learning to decide on a country for an internship opportunity. What area of research should they study?

• international labor relations

• cultural dimensions

• organizational structure

• expatriate support

An expatriate observes that a firm's culture values orderliness and predictability, and "free spirit" employees may have a hard time fitting in. Which Hofstede dimension is this manager observing in action?

• masculinity/femininity

• long-term/short-term orientation

• individualism/collectivism

• uncertainty avoidance

A firm decided to transfer its customer service function to another country so that buyers have 24-hour access to one-to-one support for customers all over the world. What is this called?

• outsourcing

• exporting

• importing

• offshoring

An individual from France working for a firm in the United States has been deployed to Belgium for a one-year term at a supplier's facility. What will this employee be called?

• expatriate employee

• host country national

• parent country national

• third country national

A manager is preparing a new entry-level employee for a future assignment as a business analyst in Morocco. What is this process called?

• needs assessment

• co-determination

• training

• development

An employee from a firm in the United States is now working in Chile in a new role for the firm. What is the employee called?

• parent country national

• expatriate employee

• third country national

• host country national

A manager is providing employees with a workshop on leading new hires on foreign assignments. During the workshop, employees are provided with scenario-based learning to be able to practice the skills they will need in their current positions. What is this process called?

• co-determination

• development

• needs assessment

• training