Motivation

Which phrase best summarizes the role of motivation?

• Motivation is irrelevant to behavior

• Motivation happens only when external rewards are present

• Motivation involves choosing and pursuing goals

• Motivation is the result of cognitive inactivity

What can we infer about influencing behavior from the definition of motivation?

• Behavior cannot be influenced by motivation

• If we understand what motivates behavior, we can influence it

• Motivation is only relevant in work environments

• Behavior is primarily influenced by external factors, not motivation

Which of the following is an example of intrinsic motivation in the workplace?

• Receiving a bonus for completing a task

• Being promoted to a higher position

• Enjoyment and satisfaction in doing an activity or task

• Getting a salary increase

Which of the following is an example of extrinsic motivation in the workplace?

• Desire to be recognized as a valuable resource

• Enjoyment of critical thinking

• Receiving compensation for extra work

• Sense of purpose in one’s role

Which needs must be satisfied first according to Maslow’s theory?

• Esteem needs

• Physiological needs

• Self-actualization

• Love and belonging needs

What is the main idea of Herzberg’s two-factor theory?

• Job satisfaction and dissatisfaction are driven by separate and independent factors

• Job satisfaction and dissatisfaction are caused by the same factors

• Increasing job dissatisfaction automatically leads to increased satisfaction

• Job dissatisfaction is unrelated to workplace policies

What are hygiene factors according to Herzberg’s theory?

• Intrinsic factors that improve job satisfaction

• External factors that prevent job dissatisfaction

• Factors that always lead to job satisfaction

Which of these is NOT a hygiene factor?

• Company policies

• Quality of supervision

• Salary

• Sense of achievement

What happens if hygiene factors are improved in the workplace?

• Job satisfaction automatically increases

• Job dissatisfaction decreases, but satisfaction may not increase

• Employees become intrinsically motivated

• Motivation levels remain unchanged

What is the correct order of needs in Maslow’s hierarchy, starting from the base of the pyramid?

• Safety, Physiological, Esteem, Love/Belonging, Self-Actualization

• Physiological, Safety, Love/Belonging, Esteem, Self-Actualization

• Esteem, Love/Belonging, Safety, Self-Actualization, Physiological

• Self-Actualization, Esteem, Safety, Love/Belonging, Physiological