General Management Pre-Test

Two types of business partnerships are general and

• contractual

• fiduciary

• limited

• cooperative

If a business conducts a SWOT analysis to decide whether or not to expand, which of the following is categorized as a "T"?

• establishing a brand for the product

• redesigning of product by competition

• recalling of competitor's product

• pricing can be higher than competition

The planning, pricing, promoting, and distribution of goods and services is known as

• advertising

• marketing

• logistics

• forecasting

The term for research to determine factors, conditions, and characteristics of a market is

• brainstorming

• market analysis

• goal setting

• prototyping

The best way to motivate workers to do a good job is to

• provide positive feedback to reinforce what they do correctly

• provide negative feedback to discourage them from what they do incorrectly

• make them compete against each other to encourage a spirit of achievement

• acknowledge only group achievements rather than individual ones to reinforce the team attitude

Motivational praise from an employer should be specific and

• personal

• financially rewarding

• work related

• include increased benefits

When implementing newly defined goals, _____, prioritize the goals and break into smaller steps, and set deadlines for each step and goal.

• evaluate current status and compare to future goals

• brainstorm additional goals that meet company needs

• write new goals to include projects the team wants to accomplish

• postpone the lower priority goals to address in the future

One difference between strategic and tactical planning is that strategic planning tends to be

• shorter term and more narrowly defined

• longer term and more broadly defined

• targeted towards middle management

• targeted towards new employees

To gain employee acceptance of new changes in an organization, the owner should provide adequate training and

• give advance notice of the new changes

• make changes effective immediately

• reprimand employees who do not implement the change immediately

• explain changes in detail to the management staff only

An employee that works a 40-hour work week has no vacation days left but would like to take the Friday off prior to a holiday break. One solution is for the employee to _____ the holiday break.

• make the 8 hours up by working the Saturday after

• work 2 extra hours on the first 4 days back after

• work four 10-hours shifts prior to

• tell coworkers of plans to call in sick prior to