Chapter 11: Strategy implementation (Staffing & Directing )

What is an example of deculturation?

• Employees from different backgrounds may come together to create a set of shared values and norms that respect the diversity of the group in a multicultural workplace.

• Indigenous cultures were often forced to assimilate into the dominant culture during colonization.

• Different communities within a country have their own distinct cultural practices and maintain their unique identity.

• One culture is excluded or marginalized within a broader society.

What method was used by Disney in managing culture when acquired Pixar?

• Integration

• Assimilation

• Separation

• Deculturation

Which of the following is NOT content in action plan?

• Place to conduct action

• Contingency plans

• Dates to begin and end

• Action to be taken

Action planning link strategy formulation, evaluation, and control together.

• True

• False

Which of the following is the correct sequence for MBO process?

I. Establishing and communicating organizational objectives

II. Developing an action plan to achieve objectives

III. Reviewing performance and progress & provide feedback

IV. Setting individual objectives

V. Conduct a performance appraisal

• I, IV, V, II, III

• I, IV, II, III, V

• IV, I, III, IV, V

• II, III, IV, V, I

Total Quality Management (TQM) involves which of the following?

• Management approach to employee satisfaction

• Management approach to customer satisfaction

• Management approach to supplier relationships

• Continually improving a business's processes

What strategy implementation that Procter and Gamble (P&G) used successfully?

• Job Rotation

• Performance Appraisal

• Succession Planning

• Executive Succession

Which are NOT the benefits of downsizing?

• Reduce cost

• Adapting to new technologies

• Increased efficiency

• Difficulty in retaining high performers

Integration is the acquiring firm’s culture that becomes the dominant culture.

• True

• False

What is one of the key responsibilities of an integration manager during strategy implementation?

• Eliminating company departments to save costs

• Drafting a profile of the ideal combines company

• Managing financial audits across all departments

• Designing new marketing strategies