QUIZZ

WAHAT DOES HOSPITALITY MEAN

• TAKING CARE SICK PEOPLE

• PROVIDING SERVICES TO GUEST AND CUSTOMERS

• SELLING PEOPLE PRODUCT

• MANAGING AN OFFICE

WHAT'S IS THE FRONT DESK'S MAIN RESPONSIBILITY IN A HOTEL

• PREPARING FOOD FOR GUESTS

• CLEANING GUESTROOMS

• WELCOMING AND ASSISTING GUESTS DURING CHECK IN AND CHECK OUT

• MANAGING LAUNDRY SERVICES

WHICH OF THE FOLLOWING IS NOT A TYPE OF ROOM IN A HOTEL

• SINGLE ROOM

• SUITE ROOM

• ADJOINING ROOM

• DORMITORY ROOM

WHAT IS THE TERM USED FO THE STAFF RESPONSIBLE FOR CLEANING THE HOTEL ROOMS

• RECEPTIONIST

• BELLBOY

• HOUSEKEEPING

• BARTENDER

WHAT IS THE MAIN PURPOSE OF CUSTOMER SERVICE IN HOSPITALITY INDUSTRY

• TO SELL MORE HOTEL ROOMS

• TO MAKE GUEST FELL COMFORTABLE AND SATISFIED

• TO CLEAN PUBLIC AREA

• TO INCREASE HOTEL PROFIT

WHO IS RESPONSIBLE FOR CARRYING GUEST'S LUGGAGE IN A HOTEL

• FRONT DESK ATTENDANT

• BELLBOY

• ROOM BOY

• CHEF

WHAT DOES ROOM SERVICE PROVIDE

• CLEANING THE HOTEL ROOMS

• DELIVERING FOOD AND DRINKS TO A GUEST'S ROOM

• FIXING ELECTRICAL ISSUES IN THE ROOM

• CHECKING AND OUT GUEST

WHAT IS THE MAIN FUNCTION OF A HOTEL

• TO SELL FOOD AND BEVERAGES

• TO PROVIDE ACCOMMODATION AND SERVICES TO GUEST

• TO ORGANIZE OUTDOOR EVENT

• TO PROVIDE TRAINING FO STAFF

WHICH TYPE OF HOTEL IS BEST FOR BUSINESS TRAVELLERS

• RESORT HOTEL

• AIRPORT HOTEL

• BUSSINESS HOTEL

• BOUTIQUE HOTEL

WHAT TY[E OF HOTEL IS POPULAR FOR FAMILY VACATIONS

• BUSINESS HOTEL

• RESORT HOTEL

• CAPSULE HOTEL

• TRANSIT HOTEL