
Performance Management Session 2
Authored by Kevin Kertechian
Business
University
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary focus of organizational performance?
Increasing market share
Achieving goals and optimizing results
Reducing operational costs
Maximizing employee satisfaction
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which approach emphasizes the relationship between an organization and its environment?
System Resource Approach
Social System Approach
Competing Values Approach
Goal Approach
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the Balanced Scorecard approach include?
Only market performance measures
Financial and operational measures
Only operational measures
Only financial measures
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT one of the three priorities for performance measurement?
Reducing performance to recognizable features
Focusing solely on financial outcomes
Linking objectives to performance
Analyzing performance within the environment
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a characteristic of tactical performance?
Focus on flexibility and change
Rooted in strategy and consistency
Allows for high levels of risk-taking
Emphasizes innovation
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which approach defines performance as a socially constructed reality?
Goal Approach
Subjective Approach
Constituency Approach
System Resource Approach
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the ultimate test of organizational performance according to Richard et al. (2009)?
Market share
Survival
Innovation
Employee satisfaction
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