Types of Employment Roles and Responsibilities

What is the responsibility of a Chambermaid?

• Oversees food and drink services

• Cleans guest rooms and ensures amenities are stocked

• Prepares ingredients

• Develops marketing strategies

Being 'Organised' according to the specific personal attributes employers seek means:

• Having a neat and tidy workspace

• Being able to manage time effectively

• Keeping track of tasks and deadlines

• All of the above

What attribute is described as relating well to customers and resolving conflicts diplomatically?

• Empathy

• Technical Skills

• Punctuality

• Creativity

A Cleaner is responsible for:

• Managing a team of employees

• Cleaning and maintaining cleanliness

• Preparing financial reports

• Conducting market research

The responsibilities of a Chef de Partie include:

• Managing a specific section of the kitchen

• Overseeing the entire kitchen staff

• Handling customer complaints

• Designing the restaurant's menu

The responsibilities of a Pastry Chef include:

• Baking and decorating pastries

• Managing the kitchen staff

• Ordering kitchen supplies

• All of the above

What are the responsibilities of an Apprentice?

• Learning and assisting in tasks

• Managing the entire team

• Making executive decisions

• None of the above

To ensure equipment is functioning properly, you should:

• Conduct regular maintenance and repairs

• Ignore minor issues until they become major

• Rely solely on user feedback

• Wait for equipment to break down before fixing

Who coordinates waiting staff and ensures smooth table service? (a)  

• Concierge

• Head Waiter

• Valet

• Receptionist

What does a Sous-Chef do? (a)   (b)  

• Assists the executive chef and supervises in their absence

• Specialises in a specific area of cooking

• Creates baked goods

• Cleans utensils