XCAT1233N T1

First-line managers are typically those who ________.

• perform the same work as the people they manage but earn more money

• are typically involved with producing the organization's products or providing its service

• are at the top of the organizational chart

• are the first person new hires meet

Supervisor is another name for ________.

• team leader

• middle manager

• first-line manager

• top manager

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

• Middle managers

• Top managers

• Production managers

• Research managers

Understanding machine operating instructions would be considered a(n) ________ skill for a production manager.

• interpersonal

• technical

• conceptual

• empirical

________ skills involve the ability to work well with other people, both individually and in a group.

• Technical

• Assessment

• Planning

• Interpersonal

Organizing includes ________.

• setting organizational goals

• hiring organizational members

• motivating organizational members

• determining who does what tasks

When Gavin decides how many units of output his employees should produce, he is performing which of the following management functions?

• Planning

• Organizing

• Leading

• Controlling

When Brandi is sharing with her team members the information she received at this morning's production meeting, she is performing the Mintzberg role of ________.

• liaison

• monitor

• entrepreneur

• disseminator

Kelly, a production supervisor, is responsible for ten employees who assemble components into a finished product. Kelly is a ________.

• top manager

• nonmanagerial employee

• middle manager

• first-line manager

The director of GreenTech Solutions must comprehend the market in which their company operates, upcoming innovations, and the emerging competitors. This requires strong ________ skills.

• technical

• interpersonal

• conceptual

• controlling