
Front Office
Quiz
•
Hospitality and Catering
•
11th Grade
•
Hard
Yenita Farisnawati
Used 1+ times
FREE Resource
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
berikut yang bukan kebiasaan yang perlu di hindari ketika bertelponan antara lain :
mengucapkan kata hallo kepada tamu
berbicara bertele - tele
tidak menyebutkan identitas
menjawab telepon secepat mungkin
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
berikut jenis komunikasi pada tamu pada saat memesan kamar hotel
Surat
telepon
koran
majalah
3.
MATCH QUESTION
45 sec • 5 pts
Jodohkan berikut ini
Handphone
Interkom
Telepon
Facsimile
4.
FILL IN THE BLANK QUESTION
30 sec • 5 pts
Good afternoon, Marriot Hotel Bella speaking ............
5.
DRAG AND DROP QUESTION
1 min • 5 pts
I (a) like to (b) a reservation (c) your hotel
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