Front Office

Front Office

11th Grade

5 Qs

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Assessment

Quiz

Hospitality and Catering

11th Grade

Hard

Created by

Yenita Farisnawati

Used 1+ times

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

berikut yang bukan kebiasaan yang perlu di hindari ketika bertelponan antara lain :

mengucapkan kata hallo kepada tamu

berbicara bertele - tele

tidak menyebutkan identitas

menjawab telepon secepat mungkin

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

berikut jenis komunikasi pada tamu pada saat memesan kamar hotel

Surat

telepon

koran

majalah

3.

MATCH QUESTION

45 sec • 5 pts

Jodohkan berikut ini

Handphone

Media Image

Interkom

Media Image

Telepon

Media Image

Facsimile

Media Image

4.

FILL IN THE BLANK QUESTION

30 sec • 5 pts

Good afternoon, Marriot Hotel Bella speaking ............

5.

DRAG AND DROP QUESTION

1 min • 5 pts

I​ (a)   like to ​ (b)   a reservation ​ (c)   your hotel

would
book
at
in
booking
will