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What are the three main types of goals that organisations base their KPIs on?

• Strategic, tactical, operational

• Strategic, financial, operational

• Operational, financial, tactical

• Tactical, financial, strategic

How do KPIs differ among businesses within the same sector?

• They don’t differ at all

• They are based on different goals

• They are measured using different methods

• They are all identical

What is the purpose of data visualization in compiling KPI data?

• To make the data easier to understand

• To confuse the audience

• To complicate the reporting process

• To hide valuable information

How are KPIs cascaded within an organisation?

• They are kept confidential

• They are shared with external stakeholders only

• They are communicated to staff/departments

• They are never disclosed

What is the importance of performance monitoring in relation to KPIs?

• It is not important

• It helps measure the achievement of KPIs

• It complicates the reporting process

• It is irrelevant

How do KPIs help organisations measure their success?

• By hiding valuable information

• By complicating the reporting process

• By providing clear metrics for evaluation

• By keeping data confidential

What tools assist in compiling KPI data?

• Data visualization and conditional reporting

• Spreadsheets only

• Written reports

• Emails

Why do organisations establish KPIs?

• To confuse their staff

• To complicate their processes

• To measure their performance

• To hide their results

How do different methods for measuring KPIs compare?

• They yield the same results

• They are all equally effective

• They have varying levels of accuracy

• They are not applicable to organisations

How do KPIs influence performance targets within an organisation?

• They have no influence

• They help set and monitor targets

• They hinder progress

• They complicate goal-setting