Business studies Class XII Quiz-20

HG Air Conditioner Pvt. Ltd. is lagging behind its scheduled production target by a month. Despite a high demand, the company is struggling to meet its production target. Even after taking measures like training of employees and assigning additional workers and equipment to the project, the targets could not be met. The Production Manager, now, decided to revise the standards. Identify the step of the controlling process under which the Production Manager decided to revise the standards.

• Setting performance standards

• Measurement of actual performance

• Analysing deviations

• Taking corrective action​

Shridhan wanted to purchase an electric car. He visited a retail showroom of a car company where these cars were displayed. The Marketing Manager of this showroom told Shridhan that the company offers credit facilities, maintenance services and many other services that help in bringing repeat sales and developing brand loyalty for their cars. The marketing function being discussed by the Marketing Manager in the above case is

• Product Designing and Development

• Marketing Planning

• Customer Support Services

• Branding

Bimal Rai is working in Funny Bunny Ltd. The company manufactures games and toys for children. The basic task of Bimal Rai is to integrate diverse elements and coordinate the activities of different departments. He also analyses the business environment and its implications for the survival of the firm. The level of management at which Bimal Rai is working is:

• Top level

• Middle level

• Operational level

• Both Middle and Operational level

The risk related to inability to meet fixed financial charges like interest payment and other repayment obligations is known as:

• operating risk

• financial risk

• Business risk

• None of the above

5. Which of the following statement is correct with respect to 'Exchange Mechanism', a feature of Marketing?
   

• For an exchange it is necessary that there should be involvement of atleast three parties.
  

• The parties do not have the freedom to reject other parties offer.

• The acceptance of the offer for each party has to take place on the basis of compulsion.

• For an exchange it is necessary that each party should be capable of offering something of value to the other.

Sadhna, a graduate of a reputed institute of management, is a successful manager. She applies her acquired knowledge in a personalised and skillful manner in difficult situations at work. She uses her imagination and creativity in handling these situations.The aspect of the nature of management highlighted in the above case is :

• Management as an Art
  

• Management as a Science

• Management as a Profession
  

• Management both as a Science and as a Profession

Assertion (A) : Cooridination esures unity of action

Reason (R) : Coordination act as a binding force between partments and ensures that all action is aimed at

achieving the goals of the organisation.

• Both Assertion (A) and Reason (R) are correct and Reason (R) is the correct explanation of Assertion (A).

• Both Assertion (A) and Reason (R) are correct, but Reason (R) is not

  the correct explanation of Assertion (A).

• Assertion (A) is correct, but Reason (R) is wrong.

• Assertion (A) is wrong, but Reason (R) is correct.

Assertion (A) : Larger the lead time, larger is the quantity of material required to be stored and larger shall be the amount of working capital required.

Reason (R): If the raw material do not have a record of un-interrupted

availability, higher stock levels may be required.

• Assertion (A) is false and Reason (R) is true.

• Both Assertion (A) and Reason (R) are false.

• Assertion (A) is true and Reason (R) is false.

• Both Assertion (A) and Reason (R) are true and Reason (R) is the

  correct explanation of Assertion (A).

One of the responsibilities of an aware consumer is to buy only

standardised goods as they provide quality assurance. Identify the quality certification mark to be seen by a consumer in the picture given below :

• ISI Mark

• Agmark

• Hallmark

• FPO/FSSAI Mark

Statement -I : Motivation is a complex process as individuals are

heterogeneous in their expectations, perceptions and reactions.

Statement - II : Motivation can be either positive or negative.

• Statement I is true and Statement II is false.

• Statement II is true and Statement I is false.

• Both Statement I and Statement II are true.

• Both Statement I and Statement II are false.