Email Subject Line Quiz

In the messages section of the platform it would be great if the history of the messages could include the date the message was sent. It's a small detail, but it would be helpful. Seemingly easy to add, too. The attachment shows that the recipient and subject line are displayed but not the date the message was sent. Thanks. What is the best subject line for this email scenario?

• Platform Message History Improvement Request

• Small Feature Request

• Message History Issue

• Platform Feedback

I am trying to apply my custom Template to a new BT folder and it is not showing up in the dropdown menu. What am I doing wrong? It is for a Buyer What is the best subject line for this email scenario?

• Template Issue

• BT Custom Template Not Showing

• Buyer Template Problem

• Template Dropdown Missing

My Tier 4 Agent flagged an issue where a client who was on a Collection before Compass One and was receiving notifications now does not have access to it after the migration. He's aware that the workaround right now is to send an invite, but this is the second time this has happened. I checked that the collection was correctly tied to a business tracker folder and that the client received notifications. Please see the attached screenshots for confirmation What is the best subject line for this email scenario?

• Compass One Migration Issue: Client Access

• Collection Access Problem

• Client Notification Error

• Tier 4 Agent Issue

Hi Support, BT seems to be having issues with finding properties and applying the CAR Norcal Purchase template. What is the best subject line for this email scenario?

• BT Issues

• BT Property Search and Template Problem

• CAR Norcal Template Error

• Property Finding Issue

Compass Support, could you please look into why the Nevis & Ardizzone team’s listing at 20624 Black Road, Los Gatos appears twice in our system? The issue seems to have occurred when the listing was created as a Compass Coming Soon and then transitioned to Active on the MLS. Instead of overriding the existing entry, it duplicated the listing, leading to complications. Additionally, this team should have received a free digital ad for 20624 Black Road, but we suspect the duplicate listing may have prevented that from happening. Can we make sure the team gets this? Thank you for your help and time in advance! What is the best subject line for this email scenario?

• Listing Duplication Issue: 20624 Black Road

• Compass Coming Soon Problem

• Nevis & Ardizzone Listing Error

• Free Digital Ad Request

Hey there, I just uploaded the settlement statement to 2000 S Hamilton Rd, Unit 3, Nashville, TN 37218 but it isn’t allowing me to enter or submit the commission. What is the best subject line for this email scenario?

• Commission Entry Issue: 2000 S Hamilton Rd

• Settlement Statement Problem

• Nashville Commission Error

• Commission Submission Failure

Hi Matt, We are continuing to have issues receiving test emails (Both Mike and I did not receive when went this way) — so I tried the work-around of sending the email to us not as a test... I sent it to myself - nothing. Then to myself and my colleague Jackie Poetter - nothing. Then finally to myself and Mike directly - only Mike received it. Have there been any other agents having this issue? Particularly with receiving test emails? Is there a method for investigating the deliverability of the server Mike is using as the catalyst for sending his marketing emails through the CRM? What is the best subject line for this email scenario?

• CRM Test Email Delivery Issues

• Email Receiving Problems

• Test Email Workaround Failure

• Investigating Email Deliverability

Hi team, Agent Deidre Powell has a client who is unable to access her client dashboard. Please see screenshot below. She gets an error message and cannot see the collection. Client name is Amanda Campbell and email is [email address removed]. What is the best subject line for this email scenario?

• Client Dashboard Access Issue: Amanda Campbell

• Agent Deidre Powell Client Problem

• Collection Access Error

• Client Login Failure

Showing time button on 90 sycamore, I have a team member try to make an apt thru the compass app and its not working, can you please double check? What is the best subject line for this email scenario?

• ShowingTime Button Issue: 90 Sycamore

• Compass App Appointment Problem

• ShowingTime Error

• Appointment Scheduling Issue

Hi Support, I am hoping you can assist us; Cristina McLain is a part of Joe Guli's Lifestyles team. When we go to add her to the 65 E Haines drive deal in business tracker, it does not let us switch her to a primary agent/she does not come up within the platform as a member of Joe's team. All is correct in salesforce/our end so I am hoping you can guide me or help me get Cristina added. I included Patricia on this ticket for visibility as she was experiencing this issue. What is the best subject line for this email scenario?

• Business Tracker: Adding Cristina McLain to 65 E Haines Dr

• Joe Guli Team Issue

• Primary Agent Assignment Error

• Salesforce Integration Problem