empathy

• the ability to understand and experience the feelings of another person.

• the capacity to feel joy and happiness for others.

• the skill of analyzing and solving problems logically.

• the tendency to avoid emotional connections with others.

outpatient treatment

• care provided without the patient being admitted to a hospital.

• care that requires a hospital stay for at least one night.

• care provided only in emergency situations.

• care that is exclusively for surgical procedures.

acute care

• care provided in an inpatient setting such as a hospital where the emphasis is on providing short-term, immediate care for illnesses and injuries.

• care provided in a home setting for chronic illnesses and long-term rehabilitation.

• care provided in outpatient clinics for preventive health services.

• care provided in emergency rooms for life-threatening conditions.

inpatient treatment

• care provided to a patient who has been admitted to a hospital.

• care provided to a patient at home.

• care provided to a patient in a nursing home.

• care provided to a patient in an outpatient clinic.

myocardial infarction

• A condition where the heart muscle receives enough oxygen

• A condition that occurs when the heart muscle does not receive enough oxygen because blood flow is blocked; also called heart attack.

• A type of heart surgery to improve blood flow

• A medication used to treat high blood pressure

sympathy

• the expression of concern for a person’s feelings or situation.

• a feeling of joy and happiness for someone else's success.

• the act of ignoring someone's problems or feelings.

• a strong dislike or aversion towards someone.

soft skills

• skills related to technical tasks

• skills that enhance job performance but are not task-specific

• skills that are only relevant in social situations

• skills that can be easily measured and quantified

scope of practice

• A description of the duties a healthcare worker is expected and legally allowed to perform.

• A list of all possible medical procedures a healthcare worker can learn.

• A guideline for healthcare workers on how to interact with patients.

• A summary of the educational requirements for healthcare workers.

liability

• A legal term that means a person can be held responsible for her actions if someone is harmed.

• A financial obligation that must be paid to another party.

• A type of insurance that protects against legal claims.

• A legal document that outlines the terms of a contract.

prejudice

• an unfavorable opinion of a person or group of people based on race, religion, and so forth that is without basis.

• a positive opinion of a person or group of people based on their achievements.

• a neutral stance towards a person or group of people regardless of their background.

• an opinion formed after thorough research and understanding of a person or group.