Business Culture and Change Management Quiz

Which cultural model is associated with Handy?

• Hofstede’s national cultures

• Handy’s four cultures

• Kotter’s change model

• Maslow’s hierarchy of needs

What is one of Hofstede’s contributions to cultural models?

• Four reasons for resistance to change

• National cultures

• Six ways of overcoming resistance

• Organizational hierarchy

Why is it important to evaluate the culture in a given business?

• To improve financial statements

• To enhance marketing strategies

• To understand influences on business operations

• To increase product inventory

What are Kotter’s four reasons for resistance to change?

• Lack of vision, poor communication, low morale, and inadequate resources

• High costs, lack of training, poor leadership, and resistance to technology

• Fear of the unknown, loss of control, bad timing, and lack of trust

• Poor planning, inadequate staffing, low motivation, and high turnover

Which element is part of the hidden organizational culture according to the iceberg model?

• Strategy

• Vision

• Values

• Goals

According to the hacker culture, what should always win?

• The person who manages the most people

• The person who is best at lobbying

• The best idea and implementation

• The most popular opinion

Which company is mentioned as having a similar culture to Facebook's hacker culture?

• Microsoft

• Google

• Apple

• Amazon

In a "Role" culture, how are workers typically organized?

• By individual tasks

• By teams or functional areas

• By personal preference

• By seniority

Which culture type is most likely to be found in small firms?

• Role

• Task

• Power

• Person

In which culture type are roles and responsibilities clearly defined by teams?

• Power

• Role

• Task

• Person