Maya is considering purchasing a new smartphone. She wants to ensure that the quality of the smartphone meets her expectations. Which of the following best describes quality?

TOTAL QUALITY MANAGEMENT

Quiz
•
Hospitality and Catering
•
Professional Development
•
Easy
Racquel Racquel
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21 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
The service provided to Maya before, during and after purchasing the smartphone.
Products being made to a high standard to meet Maya's needs.
A high level of productivity.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Aiden's toy factory checks products after they are made. What is this an example of?
Quality Control
Quality Circles
Quality Assurance
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
In a manufacturing company, a group of employees including Evelyn, Grace, and Abigail form a team to enhance their work environment. They decide to create Quality Circles to...
are medium groups of workers, usually between 10 and 15, who
are paid to meet in order to discuss methods of improving productivity
are small groups of workers, usually between 5 and 10, who are paid to meet in order to discuss methods of improving productivity
are small groups of workers, usually between 5 and 10, who
meet voluntarily in order to discuss methods of improving productivity
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Elijah is working on a project to improve the efficiency of his school's cafeteria. He is looking for a method that involves selecting a demonstrated standard of products, services, costs, or practices that represent the very best performance for processes or activities very similar to his own.
Research & Development
Outsourcing
Employee Empowerment
Benchmarking
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
During a class discussion, Evelyn asked her classmates, "What is the world body for standards formulation?"
WHO
ILO
ISO
QC
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Aiden is studying international standards and comes across the term ISO. He wonders what it stands for.
Indian organization for standard
Internal organization for standard
International organization for standard
None of the above
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
"Improving quality through small, incremental improvements"
is a characteristic of what type of quality management system that Zoe implemented in her project to enhance the efficiency of her team's workflow?
Just-in-time
Benchmarking
Value analysis
Kaizen
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