Communication

The communication process involves several key components. Which of the following is NOT typically considered a part of the communication process?

• Sender

• Message

• Receiver

• Calculator

Examine different types of communication as they relate to channel richness.

• Verbal communication is the richest channel.

• Non-verbal communication is the richest channel.

• Written communication is the richest channel.

• All types of communication have the same channel richness.

Why is communication important in an organization?

• It helps in coordinating activities to achieve goals.

• It increases the number of meetings.

• It reduces the need for policies.

• It complicates decision-making.

'Noise' in the communication model refers to any interference that affects the message being communicated.

• True

• False

What is vertical communication?

• A) Communication at the same level within the organization

• B) Downward and upward communication within the organizational hierarchy

• C) Communication with external stakeholders

• D) Informal communication

Fill in the blank: (a)   Communication involves the use of body language and gestures to convey a message.

• Digital

• Verbal

• Nonverbal

• Written

What is one advantage of verbal communication?

• It allows for immediate feedback

• It is more formal

• It is less personal

• It is more time-consuming

Written communication is better for complex communication because:

• it allows for more detailed explanations and documentation.

• it is faster than verbal communication.

• it requires less effort to understand.

• it is more personal and engaging.

What is the primary use of social media in digital communication?

• To entertain

• To reach a wide number of people quickly

• To store data

• To create websites

Selective perception in terms of communication barriers refers to:

• The ability to perceive all messages equally without bias.

• The tendency to ignore messages that contradict personal beliefs.

• The process of understanding messages exactly as intended by the sender.

• The skill of interpreting messages in multiple ways.