Salesforce Agentforce Quiz

Salesforce Agentforce Quiz

Professional Development

21 Qs

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Salesforce Agentforce Quiz

Salesforce Agentforce Quiz

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Easy

Created by

Shruthi Nandakumar

Used 1+ times

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21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the core component of the Agentforce system that simulates human-like reasoning?

Prompt Builder

Agent Builder

Atlas Reasoning Engine

Einstein Studio

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of the Agent Builder in Agentforce?

To debug apex code

To manage permission sets

To create and configure agents with their goals, skills, and data access

To build dashboards and reports

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In Agentforce, what are 'Topics' used for?

Assigning data categories to agents

Classifying case types in support

Defining agent responsibilities and organizing tasks

Prioritizing scheduled jobs

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main role of 'Instructions' in the Agent Builder?

To track agent performance

To guide agent behavior for specific Topics

To define API integrations

To monitor login history

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What technology enables Agentforce agents to pull relevant data in real-time from both structured and unstructured sources?

Data Loader

Einstein GPT

Retrieval Augmented Generation (RAG)

Flow Orchestrator

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which low-code tool helps build contextual prompts for AI agents in Agentforce?

Apex Triggers

Prompt Builder

Visualforce Pages

Lightning App Builder

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the context of testing Agentforce agents, which of the following is recommended?

Testing only in Production

Relying on default instructions

Using the Agentforce Testing Center

Skipping UAT phases

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