OB Quiz - Chapter 10

Daniel is part of a quality control team at work that meets regularly for two hours each Friday afternoon and looks to improve standards and the efficiency of the department.

Daniel's team would be considered a(n) ______________.

• cross-functional team

• problem-solving team

• multi-team

• virtual team

Teams commonly used by companies like Toyota, Ford, and Cisco, which can coordinate complex projects with individuals from similar hierarchical levels but different work areas, are known as ____________ teams.

• industrial

• multiteam

• self-directed

• cross-functional

Ali notices that in his group project, one of the members consistently puts in less effort, assuming others will complete the work. This behavior leads to frustration among the rest of the team.

What is this an example of?

• Social loafing

• Role conflict

• Social facilitation

• Group conflict

Jamal has been tasked with putting together a new team for a new project line. As Jamal thinks through the components that will make this team effective, he considers both how many members need to be on the team and the various abilities that the team members need in order to complete the project.

Jamal is concerned with team _______________.

• processes

• resources

• composition

• context

A manager needs to get a small project completed quickly. The work includes simple tasks that do not require diverse input.

What is the best way to get the work done?

• Work groups

• Individuals

• Interacting team

• Virtual team

Five employees in a project meeting whose individual efforts result in performance that is greater than the sum of the individual inputs is a(n) ________, although five employees interacting primarily to share information and help each individual perform within his or her own area of responsibility is a ________.

• work team; work group

• work group; informal group

• brainstorming group; socializing group

• work team; informal group

Maria collaborates daily with a group of software developers located in different countries. They rely on video calls, emails, and shared online platforms to communicate and complete their projects, rarely meeting face-to-face. What type of work team is this?

• Problem-solving team

• Virtual team

• Cross-functional team

• Self-managed team

Joe works with 10 other employees who are responsible for scheduling their own work and assigning specific tasks to individual members, thus eliminating the need for supervision.

What type of work team is this?

• Multiteam

• Virtual team

• Self-managed work team

• Problem-solving team

In evaluating the effectiveness of team diversity on team performance and turnover, member turnover in a team is likely to be higher when _________________.

• conflict is high

• members have been in the group for a while

• norms are dissimilar

• experiences are similar

In her project team, Fatma notices that members enjoy working together, communicate openly, support one another, and are strongly committed to the team’s goals. As a result, the team performs efficiently and rarely experiences conflict. What is this an example of?

• Groupthink

• Role ambiguity

• Social loafing

• Group cohesion