Last Holiday (2006) – Customer Service Study & Quiz

What is Georgia Byrd’s occupation at the beginning of the film?

• Travel agent

• Cookware saleswoman

• Department store employee in cookware

• Casino waitress

Why does Georgia decide to go on a lavish vacation?

• She wins a sweepstakes

• She inherits money

• She is diagnosed with a terminal illness

• She’s celebrating a promotion

Where does Georgia travel for her dream vacation?

• Venice, Italy

• The Grandhotel Pupp in Karlovy Vary, Czech Republic

• A resort in the Bahamas

• Paris, France

Which famous chef does Georgia admire?

• Chef Jacques

• Chef Didier

• Chef Marcel

• Chef Jean-Paul

What kind of service does Georgia receive upon arrival at the hotel?

• Dismissive

• Warm VIP treatment

• Confusing

• Indifferent

How does Georgia’s attitude toward life change after the diagnosis?

• She becomes fearful

• She withdraws from people

• She begins to live boldly

• She takes more naps

What hobby does Georgia enjoy that connects her to Chef Didier?

• Painting

• Fishing

• Cooking

• Gardening

How do the wealthy hotel guests react to Georgia at first?

• They embrace her

• They ignore her

• They are rude and suspicious

• They ask her to leave

What does Georgia leave behind when she decides to go on her trip?

• Her apartment

• Her church group

• Her job and life savings

• Her family

Who is Georgia's love interest in the film?

• Chef Didier

• Her boss Kragen

• Senator Dillings

• Sean Matthews