Communicating across culture

In high-context culture,

• messages must be explicit

• messages are clear and objective

• words are taken literally

• context and feelings are emphasized

Cultures in individualism..

• focus on personal goals & teamwork

• include Thailand, Japan & Hong Kong

• prioritize their own needs and success

• include Canada, UK & Singapore

People in polychronic culture

• handles multiple tasks simultaneously

• considers interruption as disruptive

• focuses one task at a time

• values punctuality and deadlines

Cultures in low power distance

I. communicate informally

II. expect clear hierarchies

III. respect authority

IV. emphasizes equality

• I , II

• I, II, III

• III, IV

• I, IV

What are the barriers to intercultural workplace?

• Selfishness

• Stereotypes

• Language barrier

• Ethnocentrism

Below are the tips for successful written communication EXCEPT

• observe titles and ranks

• hire a translator

• observe eye messages

• avoid ambiguity

A diverse workforce brings advantages to

(select all that apply)

• consumers

• work teams

• business

• community

An example of country that practice high power distance is

• France

• Denmark

• New Zealand

• Germany