Employee Attitude

What are the three components that make up an attitude?

• Physical, mental, and emotional
• Cognitive, affective, and behavioral
• Cognitive, emotional, and social
• Belief, opinion, and feeling

Which part of an attitude involves a person's feelings or emotions?

• Social component
• Behavioral component
• Affective component
• Cognitive component

Maria believes that helping others is important. She feels happy when she volunteers and often signs up for charity events. Which component of Maria's attitude is represented by her feelings of happiness when volunteering?

• Social
• Cognitive
• Affective
• Behavioral

A common belief is that a person's behavior always matches their cognitive component. Which scenario best challenges this idea?

• Someone believes exercise is good and exercises daily
• Someone believes smoking is bad, but still occasionally smokes
• Someone believes a company's goals are good and is loyal to the company
• Someone believes in climate change and advocates for policies

How is organizational commitment different from job involvement?

• Organizational commitment focuses on specific tasks, while job involvement is about company loyalty
• Organizational commitment is about company loyalty, while job involvement is about specific tasks
• Both terms mean the same thing
• Job involvement is about enthusiasm, organizational commitment is about dedication

If you were advising a friend who feels unmotivated at work, which statement would best reflect a strategy to boost their personal job involvement?

• "Focus on how much the company values you."
• "Try to connect more with the overall company mission."
• "Find aspects of your daily tasks that you find genuinely interesting."
• "Consider if you trust your leadership more."

According to the text, what defines 'job involvement'?

• Trust in leadership
• Caring about one's specific work
• Enthusiasm for daily tasks
• Loyalty to the company's goals

A manager wants to reduce employee turnover. They observe that many employees seem to lack enthusiasm and dedication to the company's overall vision. Based on the reading, which area should the manager focus on to best address this issue?

• Increasing job involvement
• Boosting organizational commitment
• Improving cognitive components
• Focusing on behavioral attitudes

A company survey reveals low employee engagement and high turnover. The CEO wants to develop a plan to improve morale and retention. Which step would be most effective for the CEO to implement first?

• Increase workload without additional support
• Reduce employee salaries to cut costs
• Implement anonymous feedback channels and act on suggestions
• Ignore survey results and maintain current policies

A software engineer loves writing code and spends extra hours perfecting her projects, but often criticizes her company's management. This engineer likely has high levels of which trait?

• Job involvement
• Organizational commitment
• Employee engagement
• Affective attitude