Week 3 Case Study: Sweet Delights Bakery

Which element is explicitly within the scope for Sweet Delights Bakery’s new website project?

• A nationwide delivery logistics platform

• A loyalty app for in‑store purchases

• A homepage, menu, events, and ordering

• A blog with weekly baking tutorials

Given a three‑month timeline and an £8,000 budget, which team composition best matches the described roles for successful delivery?

• Project sponsor, two bakers, store cashier, courier

• UX researcher, photographer, legal advisor, sales intern

• Web designer, developer, marketing manager, content writer

• Two developers and a finance officer

To ensure mobile‑friendly online ordering with integrated payments, which early planning priority would most reduce project risk?

• Arranging a photoshoot for specialty pastries

• Posting event news on social media weekly

• Confirming payment gateway requirements and security

• Selecting a color palette for the homepage

In the QUAD chart, which quadrant focuses on identifying who will benefit and who will be involved?

• Desired End Result — success factors

• Customers — stakeholders involved

• Measures of Success — standards and criteria

• Purpose — aims and objectives

In a QUAD chart for making tea, which item best fits under Purpose?

• To make a cup of tea

• Audible noises of satisfaction

• The tea drinkers

• Made an acceptable cup

Who are identified as customers in the tea QUAD chart?

• Government and universities

• Graduates and employers

• Local businesses and communities

• The tea maker and tea drinkers

Which is a measure of success for the tea example?

• Increased conversation

• Collect donations online

• Raise awareness among employers

• Collate responses from graduates

In the fundraising example, who is the customer or audience?

• Government and councils

• Tea maker and tea drinkers

• Graduates, employers, universities

• Members, staff, local communities

Which desired result is part of the government research QUAD chart?

• Collate XX number of responses

• Raise £target fundraising amount

• Audible noises of satisfaction

• Requests for another cup

Which measure of success applies to the government research QUAD chart?

• Quenched the thirst while meeting

• Contribute to labour market engagement

• Receiving the £desired amount

• Increased conversation while drinking