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Career-technical

Advanced Career Pathways

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Sales And Service Flashcards

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9th Grade - 12th Grade

Enhancing Customer Interaction - Meeting Customer Needs - Customer Service Excellence

Enhancing Customer Interaction - Meeting Customer Needs - Customer Service Excellence

Flashcard

Enhancing Customer Interaction - Meeting Customer Needs - Customer Service Excellence

9th Grade - 12th Grade

Career-technical

Explore strategies for enhancing customer service by meeting the needs of customers. Develop skills to improve customer satisfaction and encourage repeat business.

9th Grade - 12th Grade

Customer Service Skills - Retail Scenarios - Sales Techniques

Customer Service Skills - Retail Scenarios - Sales Techniques

Flashcard

Customer Service Skills - Retail Scenarios - Sales Techniques

9th Grade - 12th Grade

Career-technical

Explore scenarios in retail customer service, with a focus on effective communication, adherence to company policies, and successful sales strategies. Enhance decision-making and problem-solving abilities to achieve retail success, concentrating on developing strong interactive skills and understanding best practices to handle different customer interactions.

9th Grade - 12th Grade

Customer Service Excellence - Resolving Issues & Building Trust - Retail Sales Training

Customer Service Excellence - Resolving Issues & Building Trust - Retail Sales Training

Flashcard

Customer Service Excellence - Resolving Issues & Building Trust - Retail Sales Training

9th Grade - 12th Grade

Career-technical

Master strategies for providing effective customer service by learning how to resolve issues efficiently and understand warranties. Develop skills that enhance customer satisfaction and build trust.

9th Grade - 12th Grade

Customer Interaction Skills - Features & Benefits Explanation - Retail Sales Techniques

Customer Interaction Skills - Features & Benefits Explanation - Retail Sales Techniques

Flashcard

Customer Interaction Skills - Features & Benefits Explanation - Retail Sales Techniques

9th Grade - 12th Grade

Career-technical

Enhance skills in customer service excellence with a focus on clearly articulating product features and highlighting benefits. Master techniques for identifying customer needs and effectively handling objections. Develop a comprehensive understanding of strategies that ensure successful communication and resolution, fostering positive customer experiences.

9th Grade - 12th Grade

Customer Service Skills - Communication and Sales Strategies

Customer Service Skills - Communication and Sales Strategies

Flashcard

Customer Service Skills - Communication and Sales Strategies

9th Grade - 12th Grade

Career-technical

Explore key customer service techniques, focusing on developing effective communication, managing sales transactions, resolving customer queries, and optimizing service interactions. Enhance skills in improving customer experiences and handling service-related challenges.

9th Grade - 12th Grade

Customer Service Skills - Explaining Features & Benefits - Sales Techniques

Customer Service Skills - Explaining Features & Benefits - Sales Techniques

Flashcard

Customer Service Skills - Explaining Features & Benefits - Sales Techniques

9th Grade - 12th Grade

Career-technical

Uncover effective customer service skills by clearly communicating product features and benefits. Develop sales techniques aimed at boosting customer satisfaction and aiding decision-making, fostering an understanding of how to meet customer needs and build lasting relationships. Focus on mastering these skills to enhance interactions and improve sales outcomes.

9th Grade - 12th Grade

Customer Service Excellence - Sales Skills Development - Retail Industry Solutions

Customer Service Excellence - Sales Skills Development - Retail Industry Solutions

Flashcard

Customer Service Excellence - Sales Skills Development - Retail Industry Solutions

9th Grade - 12th Grade

Career-technical

Enhance sales skills and customer service strategies in retail by mastering practical scenarios that boost customer satisfaction and improve decision-making abilities.

12th Grade - University

Effective Sales Techniques - Customer Interaction - Retail Customer Service Strategies

Effective Sales Techniques - Customer Interaction - Retail Customer Service Strategies

Flashcard

Effective Sales Techniques - Customer Interaction - Retail Customer Service Strategies

12th Grade - University

Career-technical

Develop effective sales closing techniques and master customer interaction skills in retail environments. Learn to make suitable alternative suggestions, address and resolve customer complaints, and boost overall customer satisfaction.

11th Grade

Customer Service Skills - Exam Preparation - Retail Environment

Customer Service Skills - Exam Preparation - Retail Environment

Flashcard

Customer Service Skills - Exam Preparation - Retail Environment

11th Grade

Career-technical

Focus on mastering essential customer service principles within a retail context. Enhance skills in conflict resolution and effective communication, leading to improved interactions with customers.

12th Grade

Understanding Sales Tax and Discounts - Calculation and Effects

Understanding Sales Tax and Discounts - Calculation and Effects

Flashcard

Understanding Sales Tax and Discounts - Calculation and Effects

12th Grade

Career-technical

Gain a comprehensive understanding of the impact of sales tax and discounts on pricing. Develop practical calculation techniques to evaluate and implement effective pricing strategies, and assess fiscal implications, enhancing your skills in analyzing and optimizing pricing decisions.

12th Grade

Financial Literacy - Sales Tax, Discounts, and Gratuities - Practical Applications

Financial Literacy - Sales Tax, Discounts, and Gratuities - Practical Applications

Flashcard

Financial Literacy - Sales Tax, Discounts, and Gratuities - Practical Applications

12th Grade

Career-technical

Learn to understand and apply concepts of sales tax, discounts, and gratuities to improve financial literacy through practical, real-life scenarios. Develop the ability to calculate costs accurately, enabling informed financial decision-making.

6th Grade - 10th Grade

Calculation Skills - Sales Tax & Gratuity - Financial Literacy

Calculation Skills - Sales Tax & Gratuity - Financial Literacy

Flashcard

Calculation Skills - Sales Tax & Gratuity - Financial Literacy

6th Grade - 10th Grade

Career-technical

Focus on understanding the calculations involved in sales tax and gratuity, emphasizing the differences between the two and their practical applications. Gain proficiency in computing percentages and applying these skills to real-world financial scenarios.

9th Grade

Calculating Discounts and Sales Tax - Financial Literacy - Math Problem Solving

Calculating Discounts and Sales Tax - Financial Literacy - Math Problem Solving

Flashcard

Calculating Discounts and Sales Tax - Financial Literacy - Math Problem Solving

9th Grade

Career-technical

Calculate discounts and sales tax to enhance skills in determining final costs and applying percentage concepts in financial transactions. Focus on understanding and executing these calculations in real-world scenarios.

9th Grade

Calculation Skills - Sales Tax & Discounts - Practical Applications

Calculation Skills - Sales Tax & Discounts - Practical Applications

Flashcard

Calculation Skills - Sales Tax & Discounts - Practical Applications

9th Grade

Career-technical

Master the basics of calculating sales tax and discounts with real-world examples. Develop proficiency in determining total and final prices for a variety of items.

9th Grade

Customer Relationship Management - Steps to Superior Service - Customer Service Enhancement

Customer Relationship Management - Steps to Superior Service - Customer Service Enhancement

Flashcard

Customer Relationship Management - Steps to Superior Service - Customer Service Enhancement

9th Grade

Career-technical

Explore how superior customer service practices influence business success and foster customer loyalty. Master techniques to effectively manage expectations while enhancing the satisfaction of both employees and customers.

10th Grade

Effective Selling Techniques - Customer Service Strategies - Sales Management

Effective Selling Techniques - Customer Service Strategies - Sales Management

Flashcard

Effective Selling Techniques - Customer Service Strategies - Sales Management

10th Grade

Career-technical

Gain insights into developing effective selling techniques and robust customer service strategies within sales management. Enhance expertise in product marketing, refine skills in engaging with customers, and adeptly navigate policy frameworks.

10th Grade - 12th Grade

Mathematical Calculations - Discounts - Sales & Pricing

Mathematical Calculations - Discounts - Sales & Pricing

Flashcard

Mathematical Calculations - Discounts - Sales & Pricing

10th Grade - 12th Grade

Career-technical

Understand the core concepts of discounts and sale prices, focusing on calculations related to pricing strategies. Develop skills to determine savings accurately and apply discount formulas proficiently to enhance financial decision-making.

10th Grade - 12th Grade

Understanding Discount Calculations - Promotions & Sales - Consumer Math

Understanding Discount Calculations - Promotions & Sales - Consumer Math

Flashcard

Understanding Discount Calculations - Promotions & Sales - Consumer Math

10th Grade - 12th Grade

Career-technical

Discover diverse discount types, including 'buy one get one half off,' and learn how to calculate sale prices effectively. Gain proficiency in evaluating savings and determining price reductions, enhancing your skills in financial literacy and practical mathematics.

10th Grade - 12th Grade

Discount Calculations - Sales Promotions - Consumer Math

Discount Calculations - Sales Promotions - Consumer Math

Flashcard

Discount Calculations - Sales Promotions - Consumer Math

10th Grade - 12th Grade

Career-technical

Explore the calculation of discounts and the understanding of sales promotions in consumer math, enhancing pricing strategy skills and improving financial literacy.

7th Grade - 10th Grade

Percentage Calculations - Sales Tax, Discount & Tips

Percentage Calculations - Sales Tax, Discount & Tips

Flashcard

Percentage Calculations - Sales Tax, Discount & Tips

7th Grade - 10th Grade

Career-technical

Calculate percentages in real-life scenarios such as sales tax, discounts, and tips. Solve practical problems and enhance financial literacy by mastering these skills.

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