Professional Support Services Interactive Videos

Explore key aspects of the Google IT Support Professional Certificate curriculum, focusing on its structure and the benefits it offers for IT careers. Gain insights into how this program enhances career prospects by developing essential IT skills and knowledge.

Investigate IT helpdesk structures and support levels, with a focus on escalation processes and expertise requirements. Enhance support management skills through understanding and application of these concepts.

Learn to configure and optimize 3D printing support structures while gaining skills to identify and resolve common printing challenges, leading to smoother and more efficient prints.

Examine Ken's transformation from working as a waiter to becoming a professional video editor, highlighting crucial tools and strategies involved. Gain understanding of effective career changes and the enhancement of skills required to succeed in this field.