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WorksheetsTerry's Quiz!! Miami Heat
Total questions: 14
Worksheet time: 7mins
Which are the following LATAs that we use?
Interlata
Intralata
innerlata
, outerlata
When a customer is past due what hat do we put on?
Collections
Non-profit
Charity
What is the term used to hide competitors info on the customers’ bills?
masked
unmasked
hide
incognito
What is the ordering system for southwest/west?
southwest ease
west ease
southwest CTTP
west CTTP
Select the 4 credit qualifications?
Low
Medium
High
Too High
Unknown
When placing a new order for MW or SW/W you need to input the customers previous address?
True
False
What is our lead offer for POTS?
All Distance
Complete Choice
Complete Choice Enhanced
VOIP
Which affiliate service is needed to make a bundle on Telco?
DTV
Uverse TV
Voip
Wireless
Uverse HSI
How do you scroll down in ASON?
F11
F2
F4
F5
How many phone numbers can a customer ask to see before we charge with POTS?
3
4
5
2
Whenever quoting a price you must say taxes and government fees?
Yes
No
Maybe
Sometimes
When doing a Telco order without a “jack” a tech needs to go to the customers house?
True
False
Not Sure
What is the longest amount of time that you can set up Installment Billing on NRC Charges in Indiana?
12 months
3 Months
10 Months
1 Months
What concert does Sheila want to go to?
Drake and Migos
Drake and Scar Face
Cardi B and Bodak Yellow
Daddy Yankee
