Worksheets#YouMustKnow
Total questions: 20
Worksheet time: 4mins
When is the Launching Date of TUNA PIE?
February 1, 2019
February 15, 2019
March 1, 2019
February 4, 2019
CSAT is a broad term that describes many different types of customer service survey questions. It is an acronym meaning?
Customer Security Assessment Tool
Customer Satisfaction
Customer Service Aptitude Test
Client Satisfaction
As of Feb 28, 2019 our YTD sales is?
205k
208k
210k
212k
What is the standard portioning weight of Palabok (finished product)?
233-270 grams
255-300 grams
265-310 grams
255-308 grams
The new vanilla soft-serve formulation significantly improved in taste, color and meltability vs previous profile. Systemwide launch will be on?
April 1, 2019
March 20, 2019
March 15, 2019
March 18, 2019
SR or Strike Rate is computed in which of the following formula?
Product Sold / Total Sales x 100
Product Sold / TC x 100
TC / Product Sold x 100
Product Sold / AC x 100
This summer, we are excited to announce the return of an all-time favorite and signature Jollibee product, the Amazing Aloha Yumburger on ________________?
April 16, 2019
March 25, 2019
April 1, 2019
April 8, 2019
Our 2019 NIC Target is?
10%
11%
12%
13%
Our SPMH YTD Target is?
675
680
685
690
Our YTD FCPC Target is?
37.7%
38%
37.8%
37.9%
Action Plan for Food Safety is entitled?
Bee Safe ng Maging Beeda Ka
Project Savers
Project Flash
Project Doraemon
This project aims to help ALL stores (company and franchise) in managing their FCPC and bring down the variances of Actual versus Theoretical FCPC to acceptable levels
Project Phoenix
PG +10
Project Savers
Project EMP
FCPC for the month of January is?
37.91%
38.12%
38.05%
37.75%
TGS stands for?
Traffic Generating System
Traffic Generator System
Traffic Generating Survey
Traffic Generator Survey
The goal of Project CP2P is to achieve
BOD less than 1000 mg/L
O&G less than 500 mg/L
BOD less than 500 mg/L
O&G equal to 100 mg/L
Launching of reformulated Creamy Macaroni Soup (no pork) will be on __________ for Luzon stores.
March 16, 2019
March 29, 2019
April 1, 2019
April 23, 2019
All of the following are under ROS Management Strategic System category EXCEPT ?
Customer Experience Management
FSC Management
Information Management
Safety and Security
Which of the following is NOT a criteria for GOLD nomination?
at least 90% in FSC, FS, no rating in any DP <85%
Gold level for QV
at least 90% Condition
Zero Pest Sighting for SD7 and SD4
All of the following are under the ROS Support System category EXCEPT?
Customer Experience Management
Cost Management
Manpower Management/People Training
Store Maintenance Management
___________ is the holistic approach to drive PROCESS EXCELLENCE and consequently grow the business.
EBAP
BAU
Q-iCore
ROS
