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Chapter 17: Promotional Concepts & Strategies

Total questions: 47

Worksheet time: 24mins

Name
Class
Date
1.

A promotion is any form of communication used by a business to inform, persuade, or remind people about its products and improve its public image.

a)

True

b)

False

2.

Which form of promotion is the costliest?

a)

direct marketing

b)

advertising

c)

personal selling

d)

sales promotion

3.

A news release refers to any activity designed to create goodwill toward a business.

a)

True

b)

False

4.

A point of purchase display like the one in the picture is an example of what type of promotion?

a)

advertising

b)

sales promotion

c)

direct marketing

d)

public relations

5.

Advertising is a paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor.

a)

True

b)

False

6.

This picture shows an example of

a)

product display

b)

coupon

c)

loyalty marketing

d)

incentive program

7.

Incentives are low-cost items given to customers at a discount or for free.

a)

True

b)

False

8.

A type of promotion that companies use to address individuals directly and not through a third party medium (such as TV, radio, etc...)

a)

Advertising

b)

Direct Marketing

c)

Personal Selling

d)

Sales Promotion

9.

This picture shows an example of

a)

sponsorship

b)

promotional tie-in

c)

incentives

d)

premiums

10.

What are low-cost items given to consumers at a discount or for free when they buy a product?

a)

coupons

b)

incentives

c)

premiums

d)

product placement

11.

The main function of publicity is to:

a)

enable an organization to influence a target audience.

b)

develop a positive perception or awareness of the organization in the marketplace.

c)

stimulate sales, reinforce advertising, and support selling efforts.

d)

increase sales

12.

This picture shows an example of

a)

promotional tie ins

b)

premiums

c)

product placement

d)

sponsorship

13.

Sales strategies designed to get support for a product from manufacturers, wholesalers, and retailers, RATHER than consumers are called:

a)

Coupons

b)

Sales force promotions

c)

Trade promotions

d)

Consumer promotions

14.

This picture shows an example of

a)

loyalty marketing

b)

product sample

c)

incentive program

d)

point of purchase display

15.

Premiums are:

a)

low cost items given to consumers at a discount or for free.

b)

certificates that entitle customers to cash discounts on goods or services.

c)

higher priced products earned and given away through contests, sweepstakes, and rebates.

d)

a payment fee for the right to promote products or services at or on a set location.

16.

This promotional strategy is designed to achieve support from manufacturers, wholesalers and retailers.

a)

trade promotions

b)

consumers services

c)

sales promotions

17.

These reward customers for repeat purchases.

a)

Kiosks

b)

Coupons

c)

Premiums

d)

Loyalty marketing programs

18.

This policy directs promotion towards consumers. It is designed to create consumer interest and demand.

a)

Push Policy

b)

Pull Policy

c)

Public Relations Policy

19.

This is typically FREE and involves bringing attention to an organization, good or bad.

a)

public relations

b)

publicity

c)

promotional mix

d)

personal selling

20.

This type of promotion enables activities of an organization to influence its target audience-creating a favorable image.

a)

advertising

b)

publicity

c)

public relations

d)

direct marketing

21.

This type of promotion is directed to a targeted group of prospects and customers rather than to a MASS AUDIENCE.

a)

personal selling

b)

advertising

c)

public relations

d)

direct marketing

22.

Which form of promotion is non-personal and one way?

a)

personal selling

b)

direct marketing

c)

advertising

23.
Advertising is ___________________.
a)
Paid, personal presentation of ideas, goods,or services
b)
A marketing technique used when there is no other alternative to reach customers
c)
A combination of print and digital images to create awareness 
d)
Paid, nonpersonal presentation of ideas, goods,or services
24.
What is free placement in the media of newsworthy items about a company or product?
a)
Public relations
b)
Public image
c)
Publicity 
d)
Public persona 
25.
Which of the following is an example of institutional promotion?
a)
Advertising
b)
Public Relations 
c)
Sales Promotion
d)
Direct Marketing 
26.
The goal of ____________________ is to make a sale?
a)
Sales promotion
b)
Publicity 
c)
Product Displays
d)
Personal Selling
27.
Coupons, product samples, and displays are examples of _______________?
a)
Sales promotion
b)
Direct marketing
c)
Personal selling
d)
Digital advertising 
28.
A magnet is an example of a(n) ___________, which is a low-cost item given to consumers at a discount or for free.
a)
Discount
b)
Premium
c)
Incentive
d)
Sales promotion
29.

"Kwik Rewards" at Kwik Trip and/or "Fuel Saver" at HyVee are examples of a(n) __________________?

a)

Premium

b)

Incentive

c)

Perk

d)

Discount

30.
_______________ directs promotion towards consumers.
a)
The push policy
b)
The pull policy 
31.
A _________________ is a marketing program that rewards customers.
a)
Frequent marketing program
b)
Consumer marketing program 
c)
Online marketing program
d)
Loyalty marketing program
32.
The ________________ is a combination advertising, selling, sales promotion, direct marketing, and public relations.
a)
Promotional strategies 
b)
Promotional mix
c)
Promotional tactics
d)
Promotional development 
33.
Activities designed to create goodwill toward a business are known as _______________?
a)
Publicity 
b)
Promotion
c)
Public Relations
d)
Placement
34.

a)

Advertising

b)

Personal Selling

c)

Direct Marketing

d)

Sales Promotion

35.

a)

Advertising

b)

Personal Selling

c)

Direct Marketing

d)

Sales Promotion

36.

a)

Personal Selling

b)

Direct Marketing

c)

Sales Promotion

d)

Public Relations

37.

a)

Advertising

b)

Direct Marketing

c)

Sales Promotion

d)

Public Relations

38.

An advantage of publicity is that it costs less than other forms of promotion.

a)

True

b)

False

39.

Businesses spend more money promoting to consumers than to other businesses.

a)

True

b)

False

40.

Some supermarkets offer regular customers store checks tied to the amount of groceries they purchase per quarter. This offer is an example of loyalty marketing programs.

a)

True

b)

False

41.

The format of a company’s news releases can change with every announcement released.

a)

True

b)

False

42.

Some companies build good will by advocating for community issues.

a)

True

b)

False

43.

The Green Place is a gift store selling items that are compatible with ecological issues. Chris coordinates all of the marketing activities of The Green Place so that the store projects the right image to its customers. What is Chris directly involved in?

a)

personal selling

b)

sales promotion

c)

publicity

d)

advertising

44.

Outward Bound is selling a backpack together with a pair of hiking boots at one-third off their regular combined price. What type of promotion is this?

a)

incentives

b)

product sample

c)

deal

d)

sponsorship

45.

The business often has the least control over which type of promotion?

a)

publicity

b)

advertising

c)

personal selling

d)

sales promotion

46.

What is a special price discount that is given as an incentive to wholesalers and retailers?

a)

slotting allowance

b)

product incentive

c)

promotional allowance

d)

rebate

47.

What type of consumer promotion is an art contest run by a cereal company that is offering a trip to Disneyland for the winner?

a)

premiums

b)

licensing

c)

product samples

d)

incentives