80% of customers are willing to pay more if they are offered a better experience.

This is the customer who loves your products and services. They would never dream of doing business with other brands are called:

This customer takes buying decisions at the spur of the moment which is usually triggered by emotions and feelings.

Customers that are not sure of what they want to buy are:

The customers who are driven by a specific need and they enter the store quickly, purchase what they need, and leave.

This section of people in the aircraft have more comfortable seating and are often given extravagant services. These sections are usually occupied by celebrities and wealthy passengers:

Flight tickets for this class are expensive, but much more affordable than first class.They have more leg room than economy class:

This is a loyalty program offered by an airline designed to encourage airline customers enrolled in the program to accumulate points which may then be redeemed for air travel or other rewards.

In airline policy an airline passenger aged between 5 and 14 years old (airline regulations vary) who travels without an accompanying adult is termed:

When a passenger travels on a flight without a prior reservation for that specific flight they come under which category:

In the Airline meal code VGML Stands for :

In Airline meal code DBML stands for :

In airline meal code for baby food is :

In airline meal code CHML is:

Which two of these below is Low Fat and Low cholesterol meal as per airline meal code:

In airline meal code what is oriental meal termed as :

Passengers with specific medical condition are required to fill which form:

If the customer argues , you should also argue.

When a customer complains, if it is not your fault , you can blame the other staff for causing the problem.