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Worksheets

Barriers and Strategies to Effective Communication

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

When Mr. Bell is admitted for glaucoma surgery, he has trouble seeing the documents in order to sign them. What barrier is inhibiting effective communication?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

2.

When Travis delivers a lunch tray to a visually impaired patient, he compares the location of the food to the face of a clock (peas at 9, meat at 12, etc.) This is an example of which communication strategy?

a)

Cultural

b)

Environmental

c)

Physical

d)

Visual

3.

A nine month old patient is crying and upset. The mother is holding and cuddling the patient. The communication strategy used by the mother is:

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

4.

Personal barriers to communication include:

a)

prejudice

b)

attitude

c)

personality

d)

all of the above

5.

A physical therapist is discussing treatment plan with Hispanic male patient who has limited English skills. What type of communication barrier is this?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

6.

A healthcare professional looks directly at the patient when speaking and talks in a loud, clear voice while working with an elderly patient. What type of communication strategy is this?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

7.

An anesthetist plays a radio loudly while preoperative care is discussed. What type of communication barrier is this?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

8.

A medical assistant asks the patient if he is here to see the doctor for his “cholelithiasis.” What type of communication barrier is this?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

9.

The registration area in a local pharmacy has a wheelchair access ramp. What type of strategy is this?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

10.

A Social Worker discusses hospice care with a Middle Eastern 30 year old female patient. What type of communication barrier might she experience?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

11.

Cultural barriers to communication include:

a)

language differences

b)

religion

c)

health beliefs and practices

d)

all of the above

12.

Reassigning a nurse who is demonstrating prejudice against patients with certain diagnosis is an example of what type of strategy?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

13.

Which of the following is NOT considered a physical barrier?

a)

hearing impariement

b)

speech impediments

c)

cognitive impairment

d)

comfort level

14.

Talking too fast is an example of what type of barrier?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical

15.

Using large print documents or read aloud documents are examples of what type of communication strategy?

a)

Cultural

b)

Environmental

c)

Personal

d)

Physical