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Chapter 8: Producing and Marketing Goods & Services (BT21)

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

One of the eight marketing functions is risk management.

a)

True

b)

False

2.

Consumers often have a negative or narrow view of marketing.

a)

True

b)

False

3.

Successful businesses have adopted a marketing philosophy.

a)

True

b)

False

4.

The marketing strategy is a three-step process.

a)

True

b)

False

5.

Buying motives can be rational or emotional.

a)

True

b)

False

6.

A wholesaler sells directly to consumers.

a)

True

b)

False

7.

Distribution adjusts for differences between production and consumption.

a)

True

b)

False

8.

Profit is the only goal a business has when setting a price.

a)

True

b)

False

9.

If a company has a limited supply of a product, it may lower its price.

a)

True

b)

False

10.

Effective personal selling includes contact with the customer after the purchase.

a)

True

b)

False

11.

The eight marketing functions do NOT include

a)

purchasing

b)

promotion

c)

manufacturing

d)

distribution

12.

Which of the following is NOT true about marketing?

a)

It benefits consumers.

b)

It creates many jobs.

c)

It increases our standard of living.

d)

It is viewed positively by all consumers.

13.

Directing all marketing activities at profitably satisfying customer needs is called

a)

a commission.

b)

a target market.

c)

the marketing concept.

d)

the marketing mix.

14.

The four marketing mix elements are

a)

promotion, pricing, distribution, marketing.

b)

product, distribution, promotion, pricing.

c)

production, marketing, decision-making, advertising.

d)

marketing, distribution, production, pricing.

15.

Anything offered to the target market to satisfy their needs is

a)

distribution.

b)

the product.

c)

a market.

d)

promotion.

16.

The location and method used to make products or services available to customers is called

a)

promotion.

b)

distribution.

c)

marketing.

d)

pricing.

17.

Maximizing profits, increasing sales, and maintaining an image are objectives related to

a)

pricing

b)

promotion

c)

distribution

d)

marketing

18.

To be effective, promotion must

a)

be noticed.

b)

encourage consumers to pay attention to the message.

c)

result in consumers taking action.

d)

all the answers are correct.

19.

Today most promotion is done through

a)

sales promotions.

b)

publicity.

c)

media advertising.

d)

personal selling.

20.

Steps in the personal selling process include

a)

pricing

b)

retailing

c)

wholesaling

d)

demonstration.

21.

The _______________ considers the needs of customers when producing and marketing products and services.

a)

marketing concept

b)

marketing philosophy

c)

marketing mix

d)

target market

22.

The _______________ is a clearly identified group of consumers with very similar needs to whom a company can sell its products.

a)

marketing concept

b)

marketing philosophy

c)

marketing mix

d)

target market

23.

The _______________ is the blending of four marketing elements to satisfy a target market.

a)

marketing concept

b)

marketing four

c)

marketing mix

d)

marketing blend

24.

The _______________ is the path a product travels from producer to consumer.

a)

distribution channel

b)

channel of marketing

c)

channel of destruction

d)

channel of distribution

25.

_________________ includes the methods and information communicated to customers to encourage purchases and increase their satisfaction.

a)

Price

b)

Place

c)

Promotion

d)

Product