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Worksheets

Marketing 2020 Fall Midterm

Total questions: 95

Worksheet time: 27mins

Name
Class
Date
1.

When a business does not make enough revenue to cover expenses, it operate at a profit.

a)

True

b)

False

2.

Mass marketing is used by companies when they are trying to appeal to a diverse group of consumers with different needs.

a)

False

b)

True

3.

Celebrities have become increasingly involved in NASCAR.

a)

True

b)

False

4.

About half of every dollar that consumers spend on products pays for marketing costs.

a)

False

b)

True

5.

Playing in the World Cup can have a major financial impact on a nation's soccer industry.

a)

True

b)

False

6.

Early television took promotion and advertising to a new level.

a)

False

b)

True

7.

The term entertainment is generally applied to games of athletic skill.

a)

True

b)

False

8.

In the true spirit of the Olympics, political situations are never taken into account when deciding on host city.

a)

False

b)

True

9.

A perception exists among the general public that sports and entertainment celebrities no long value ethics.

a)

True

b)

False

10.

Two major goals of marketing are to determine what consumers want and how much they are willing to pay.

a)

False

b)

True

11.

Marketers should never group consumers based on the benefits derived from products or services.

a)

True

b)

False

12.

The best strategy for a business to rise above the competition is to provide uncompromising, outstanding customer service.

a)

False

b)

True

13.

Venture capital is financing provided to start a company in return for owning part of the company.

a)

True

b)

False

14.

When the physical characteristics of a product or service are improved, it is called possession utility.

a)

False

b)

True

15.

The International Olympic Committee selects which country will host the Olympics.

a)

True

b)

False

16.

Being proactive is the right way to manage risk.

a)

False

b)

True

17.

The preparation for an unexpected emergency is called risk management.

a)

True

b)

False

18.

Marketing decisions are never based upon industry trends.

a)

False

b)

True

19.

Employees need to remember that customer service is everyone's responsibility.

a)

True

b)

False

20.

The best entertainment decisions are both effective and ethical.

a)

False

b)

True

21.

Marketers in the U.S. have found only limited opportunities to connect with Hispanic Americans.

a)

True

b)

False

22.

Over the past four decades, Title IX has helped begin the slow equalization of access to sports for all minorities.

a)

False

b)

True

23.

Young families often spend entertainment dollars to attend sporting events for their children.

a)

True

b)

False

24.

Any direct and personal communication with customers to assess and satisfy their needs is considered product/service management.

a)

False

b)

True

25.

Mystery guests are sometimes hired to determine how well companies are performing customer service.

a)

True

b)

False

26.

Sports marketing is a multibillion-dollar global industry that has a major impact on the economy.

a)

False

b)

True

27.

The marketplace in North America has become very culturally diverse.

a)

True

b)

False

28.

Specific sports, music, dancing, entertainment, and celebrations can be considered part of the culture of a group of people.

a)

False

b)

True

29.

If a U.S. sports and entertainment business wants to enter the global marketplace, it must have a website to reach potentional customers and fans from around the world.

a)

False

b)

True

30.

Success in sports and entertainment marketing depends upon evaluating events and goods to determine how well they meet customer needs.

a)

True

b)

False

31.

Selecting a good city to host the Super Bowl is an example of distribution of entertainment.

a)

False

b)

True

32.

The success of entertainment events depends on promotion to prospective customers.

a)

True

b)

False

33.

Risk cannot be controlled and must always be covered by purchasing insurance.

a)

True

b)

False

34.

Customer needs should be the primary focus of marketing.

a)

True

b)

False

35.

Secondary data---

a)

is collected by observing consumer behavior

b)

has already been collected for some other purpose

c)

is collected through consumer surveys

d)

is obtained for the first time

36.

Piracy is a particular problem for the film industry in

a)

China

b)

Germany

c)

Canada

d)

Great Britain

37.

Which of the following is determined by the multiplier effect?

a)

the profit margin

b)

the indirect economic impact

c)

the direct economic impact

d)

the gross national product

38.

Financing --

a)

is one of the six core standards of marketing

b)

involves budgeting for marketing activities

c)

involves offering customers different forms of payment for a company's products or services

d)

both b and c

39.

Which company has been working hard to provide social media access to people in developing countries who lack access to smartphones?

a)

Tumblr

b)

Twitter

c)

Snapchat

d)

Facebook

40.

When a business is legally responsible for losses suffered by an injured person, it is said to be --

a)

liable

b)

ethical

c)

avoiding risk

d)

risk averse

41.

All of the following are forms of promotion except...

a)

television commercials

b)

newspaper advertisements

c)

government regulations

d)

in-stadium advertising

42.

Today's consumers ----

a)

are more mobile than ever before

b)

have more choices for their discretionary income

c)

consider benefits derived when making purchases

d)

all of the above

43.

Which annual music business convention showcases culturally diverse music from around the world?

a)

SXSW

b)

Cinco de Mayo

c)

FIFA

d)

Bumbershoot

44.

The popularity of teams and sports figures is base upon...

a)

controversy

b)

winning

c)

wealth

d)

all of the above

45.

External sources of information for businesses do not come from...

a)

government reports

b)

the company's financial reports

c)

trade and professional organizaitons

d)

business publications

46.

Marketing is the creation and maintenance of....

a)

sales

b)

satisfying exchange relationships

c)

favorable image

d)

financial resources

47.

Fisher Price tests new toy ideas with children and parents to make sure kids enjoy playing with the toys. This is an example of----

a)

product management

b)

selling

c)

promotion

d)

distribution

48.

Profit is....

a)

the amount of money remaining after income is paid

b)

revenue plus expenses

c)

the amount of money remaining from revenues after all expenses are paid

d)

none of the above

49.

_____ segmentation divides markets into physical locations, such as Eastern, Northern, Southern and Western regions of the United States.

a)

Geographic

b)

Demographic

c)

Psychographic

d)

Behavioral-based

50.

A business project in which two or more organizations work together and share the costs and profits is called...

a)

an industry

b)

infrastructure

c)

a joint-venture

d)

piracy

51.

The _____ shows assets, liabilities, and net worth....

a)

balance sheet

b)

income statement

c)

check register

d)

purchases journal

52.

_____ serves as the international governing body for the game of soccer.

a)

NFL

b)

NSL

c)

FIFA

d)

NCAA

53.

Bringing a new professional team to a major city is an example of a(n)----

a)

speculative risk

b)

controllable risk

c)

insurable risk

d)

uncontrollable risk

54.

Which American professional sports league often seeks out players from Latin America?

a)

the World Wrestling Federation

b)

the National Football League

c)

the National Basketball Association

d)

Major League Baseball

55.

What amendment to federal education law prohibits discrimination against females in school sports?

a)

Equal Rights Amendment

b)

Title IX

c)

Americans with Disabilities Act

d)

Civil Rights Act of 1964

56.

Purchases based upon careful thought and sound reasoning are ____ purchases.

a)

rational

b)

emotional

c)

patronage

d)

values-based

57.

The amount of satisfaction that people believe they receive from the entertainment is referred to as---

a)

form utility

b)

economic utility

c)

place utility

d)

time utility

58.

Gathering and using information about customers to improve business decision making involves--

a)

marketing-information management

b)

promotion

c)

product/service management

d)

distribution

59.

Marketing involves....

a)

creation of satisfying exchange relationships

b)

maintenance of exchange relationships

c)

satisfaction for businesses and customers

d)

all of the above

60.

To satisfy customer needs, you must do all of the following except...

a)

charge prices to maximize company profits

b)

identify your customer

c)

develop products that customers consider better than other choices

d)

operate the business profitably

61.

Ethical behavior involves----

a)

acting in a mature, responsible manner

b)

making easy routine decisions

c)

always making decisions that produce the greatest financial profits

d)

all of the above

62.

The success of sports marketing does not depend upon...

a)

new opportunities

b)

ambush marketing

c)

timing

d)

gross impressions

63.

Realization of one's self potential is referred to as the ____ need in Maslow's Hierarch of Needs.

a)

self-esteem

b)

self-actualization

c)

physiological

d)

security

64.

___ is the possibility of financial gain, loss, or personal injury.

a)

Profit

b)

Risk

c)

Insurance

d)

Utility

65.

One major global trend in recent years is the growth of this sport in China.

a)

American Football

b)

golf

c)

lacrosse

d)

curling

66.

The greatest reason for being in business is.....

a)

the challenge

b)

the profit motive

c)

the tax write off

d)

the lack of competetion

67.

Each of the following is an example of a market segment except---

a)

freshmen at a four-year high school

b)

students at a university who purchase season football tickets

c)

all the teenagers in the United States

d)

female NASCAR fans

68.

The first step in marketing a product is to determine....

a)

who specifically the customer is for the product

b)

what quantity of the product should be produced

c)

who the competition is in the marketplace

d)

how the product will be advertised and promoted

69.

Costs of sports and entertainment events include...

a)

high salaries

b)

facilities

c)

promotion for events

d)

all of the above

70.

An activity that will produce money is called a(n)---

a)

revenue stream

b)

possession utility

c)

economic utility

d)

profit motive

71.

The marketing concept....

a)

focuses attention on satisfying customer needs

b)

focuses attention on maximizing profit

c)

involves satisfying exchange relationships between the consumer and producer

d)

both a and c

72.

Risk retention involves...

a)

buying insurance

b)

assuming the cost of an uninsurable risk

c)

stopping the activity that involves risk loss

d)

the possibility of loss or gain

73.

All of the following are steps in the host selection process for the Olympics EXCEPT---

a)

site visits by the selection committee

b)

paying large fees to the members of the International Olympic Committee

c)

stopping the activity that involves risk of loss

d)

the possibility of loss or gain

74.

The host city for a Super Bowl must....

a)

be near a major airport

b)

have an adequate number of hotel rooms for fans and the media

c)

have a mile climate during the winter

d)

both a and b

75.

Gross impressions do not---

a)

occur during televised sporting events

b)

involve the number of times a product is associated with a successful athlete

c)

occur accidentally

d)

influence consumer purchases

76.

____ is not a part of Maslow's Hierarchy of Needs.

a)

Financial stability

b)

Self-actualization

c)

Security

d)

Physiological needs

77.

One of the best strategies for growing a sports or entertainment business is to ----

a)

avoid diferentiation

b)

exclude data on global trents

c)

ignore cultural differences

d)

consider international marketing

78.

Emotional purchases are more likely not to occur when....

a)

individuals are shopping for groceries on a tight budget

b)

individuals are attending their favorite concert

c)

individuals are watching a college football rivalry and their team is winning

d)

fans are given the opportunity to attend the Super Bowl

79.

Forecasting involves....

a)

purchasing and promotion

b)

pricing and ticket sales

c)

predicting costs and revenue

d)

planning, distribution, price and advertising

80.

Most consumers----

a)

1. have limited financial resources

b)

2. conduct research before making everyday purchases

c)

3. use the decision-making process to decide how to spend their limited resources

d)

both 1 & 3

81.

Product/service management involves ____ products.

a)

devloping

b)

maintaining

c)

improving

d)

All of these

82.

A Disney Resort was schedule to open here in 2015?

a)

Shanghai

b)

Hong Kong

c)

Orlando

d)

Mumbai

83.

_____ is used to predict the cost of expenses and expected revenue from an event.

a)

Best Guess

b)

Balance sheet

c)

Forecast

d)

Income statement

84.

The __________ _____ is the blending of the four marketing elements of product, distribution (place), price and promotion.

a)

marketing shake up

b)

marketing mix

c)

marketing utility

d)

marketing capital

85.

______ development can be divided into stages in which people advance from childish behavior to mature and responsible behavior based on principles.

a)

Adulthood

b)

Personality

c)

Character

d)

Human

86.

When an event has ____ _____, the number of opportunities for men and women is "roughly" the same.

a)

event equity

b)

student equality

c)

high values

d)

gender equity

87.

_____ is the income that an investment provides for the investor.

a)

Return on Investment (ROI)

b)

Profit

c)

Equality

d)

Interest

88.

The U.S. film market's income from ticket sales is referred to as the _____ ______.

a)

cash income

b)

income sheet

c)

box office

d)

box bank

89.

(a)   is the study of how goods and services are produced, distributed and consumed.

90.

(a)   is the creation and maintenance of satisfying exchange relationships.

91.

(a)   segmentation is based upon age, income, education, and other distinguishing characteristics of a particular market segment.

92.

____ is the rate at which companies produce goods or services in relation to the amounts of materials and number of employees utilized.

a)

Completion rate

b)

Productivity

c)

Rate of completion

d)

Budget rate

93.

Responsible travel to natural areas that conserves the environment and sustains the well being of the local people is called (a)  

94.

The rules and codes of conduct on which ethical behavior is based are referred to as (a)   .

95.

The act of altering or editing media that is considered objectionable is called...

a)

edification

b)

altercating media

c)

censorship

d)

alteration act