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WorksheetsPM_S1_20_21
Total questions: 140
Worksheet time: 1hrs 10mins
Approximately what percentage of the world's gross domestic product is spent on projects?
10 percent
25 percent
50 percent
75 percent
Which of the following is not a potential advantage of using good project management?
Shorter development times
higher worker morale
lower cost of capital
higher profit margins
____ is a temporary endeavor undertaken to create a unique product, service or result.
program
process
project
portfolio
which of the following is not an at attribute of a project
project are unique
project are developed using progressive elaboration
projects have a primary customer or sponsor
projects involve little uncertainty
Which of the following is not part of the triple constraint of project management?
meeting scope goals
meeting time goals
meeting communications goals
meeting cost goals
______ is the application of knowledge, skills, tools and techniques to project activities to meet project requirements.
Project management
Program management
Project portfolio management
Requirements management
Project portfolio management addresses ______ goals of an organization, while project management addresses ______ goals.
strategic, tactical
tactical, strategic
internal, external
external, internal
Several application development projects done for the same functional group might best be managed as part of a ______.
portfolio
program
investment
collaborative
Which of the following is not one of the top ten skills or competencies of an effective project manager?
people skills
leadership
integrity
technical skills
What is the certification program called that the Project Management Institute provides?
Certified Project Manager (CPM)
Project Management Professional (PMP)
Project Management Expert (PME)
Project Management Mentor (PMM)
A ______ is a series of actions directed toward a particular result.
goal
process
plan
project
______ processes include coordinating people and other resources to carry out the project plans and produce the products, services, or results of the project or phase.
Initiating
planning
executing
monitoring and controlling
Closing
Which process group normally requires the most resources and time?
Initiating
Planning
Executing
Monitoring and controlling
Closing
What methodology was developed in the U.K., defines 45 separate subprocesses, and organizes these into eight process groups?
Six Sigma
RUP
PMBOK® Guide
PRINCE2
Which of the following outputs is often completed before initiating a project?
stakeholder register
business case
project charter
kick-off meeting
A work breakdown structure, project schedule, and cost estimates are outputs of the ______ process.
initiating
planning
executing
monitoring and controlling
closing
Initiating involves developing a project charter, which is part of the project ______ management knowledge area.
integration
scope
communications
risk
______ involves measuring progress toward project objectives and taking corrective actions.
Initiating
Planning
Executing
Monitoring and controlling
Closing
What type of report do project teams create to reflect on what went right and what went wrong with the project?
lessons-learned report
progress report
final project report
business case
Many people use ______ to have a standard format for preparing various project management documents.
methodologies
templates
project management software
standards
________________ refer(s) to all the work involved in creating the products of the project and the processes used to create them.
Deliverables
Milestones
Scope
Product development
Which tool or technique for collecting requirements is often the most expensive and time consuming?
interviews
focus groups
surveys
observation
A ___________ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.
scope statement
WBS
WBS dictionary
work package
What approach to developing a WBS involves writing down or drawing ideas in a nonlinear format?
top-down
bottom-up
analogy
mind mapping
Assume you have a project with major categories called planning, analysis, design, and testing. What level of the WBS would these items fall under?
0
1
2
3
Which of the following is not a best practice that can help in avoiding scope problems on information technology projects?
Keep the scope realistic
Use off-the-shelf hardware and software whenever possible
Follow good project management processes
Don t involve too many users in scope management
What major restaurant chain terminated a large project after spending $170 million on it, primarily because they realized the project scope was too much to handle?
Burger King
Pizza Hut
McDonald s
Taco Bell
Scope ____________ is often achieved by a customer inspection and then sign-off on key deliverables.
verification
validation
completion
close-out
Which of the following is not a suggestion for improving user input?
Develop a good project selection process for information technology projects
Have users on the project team
Co-locate users with developers
Only have meetings as needed, not on a regular basis
Project management software helps you develop a ___________, which serves as a basis for creating Gantt charts, assigning resources, and allocating costs.
project plan
schedule
WBS
deliverable
What is the first process in planning a project schedule?
defining milestones
defining activities
estimating activity resources
sequencing activity sequencing
Predecessors, successors, logical relationships, leads and lags, resource requirements, constraints, imposed dates, and assumptions are all examples of _______ .
items in an activity list
items on a Gantt chart
milestone attributes
activity attributes
As the project manager for a software development project, you are helping to develop the project schedule. You decide that writing code for a system should not start until users sign off on the analysis work. What type of dependency is this?
technical
mandatory
discretionary
externa
You cannot start editing a technical report until someone else completes the first draft. What type of dependency does this represent?
finish-to-start
start-to-start
finish-to-finish
start-to-finish
Which of the following statements is false?
A resource breakdown structure is a hierarchical structure that identifies the project s resources by category and type.
Duration and effort are synonymous terms.
A three-point estimate is an estimate that includes an optimistic, most likely, and pessimistic estimate
A Gantt chart is a common tool for displaying project schedule information.
What symbol on a Gantt chart represents a slipped milestone?
a black arrow
a white arrow
a black diamond
a white diamond
What type of diagram shows planned and actual project schedule information?
a network diagram
a Gantt chart
a Tracking Gantt chart
a milestone chart
___________ is a network diagramming technique used to predict total project duration.
PERT
A Gantt chart
. Critical path method
Crashing
Which of the following statements is false?
Growing grass was on the critical path for a large theme park project.
The critical path is the series of activities that determine the earliest time by which a project can be completed.
A forward pass through a project network diagram determines the early start and early finish dates for each activity.
Fast tracking is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.
___________ is a method of scheduling that considers limited resources when creating a project schedule and includes buffers to protect the project completion date
Parkinson s Law
Murphy s Law
Critical path analysis
Critical chain scheduling
_________________ is a resource sacrificed or foregone to achieve a specific objective or something given up in exchange.
Money
Liability
Trade
Cost
What is the main goal of project cost management?
to complete a project for as little cost as possible
to complete a project within an approved budget
to provide truthful and accurate cost information on projects
to ensure that an organization s money is used wisely
Which of the following is not a key output of project cost management?
activity cost estimates
a cost management plan
updates to the project management plan
a cost performance baseline
If a company loses $5 for every $100 in revenue for a certain product, what is the profit margin for that product?
-5 percent
5 percent
- $5
$5
_________________ reserves allow for future situations that are unpredictable.
Contingency
Financial
Management
Baseline
You are preparing a cost estimate for a building based on its location, purpose, number of square feet, and other characteristics. What cost estimating technique are you using?
parametric
analogous
bottom-up
top-down
_________________ involves allocating the project cost estimate to individual work items over time.
Reserve analysis
Life cycle costing
Project cost budgeting
Earned value analysis
__________________ is a project performance measurement technique that integrates scope, time, and cost data.
Reserve analysis
Life cycle costing
Project cost budgeting
Earned value analysis
If the actual cost for a WBS item is $1500 and its earned value was $2000, what is its cost variance, and is it under or over budget?
the cost variance is -$500, which is over budget
the cost variance is -$500, which is under budget
the cost variance is $500, which is over budget
the cost variance is $500, which is under budget
If a project is halfway completed and its schedule performance index is 110 percent and its cost performance index is 95 percent, how is it progressing?
it is ahead of schedule and under budget
it is ahead of schedule and over budget
it is behind schedule and under budget
it is behind schedule and over budget
___________ is the degree to which a set of inherent characteristics fulfils requirements.
Quality
Conformance to requirements
Fitness for use
Reliability
What is the purpose of project quality management?
to produce the highest quality products and services possible
to ensure that appropriate quality standards are met
to ensure that the project will satisfy the needs for which it was undertaken
All of the above
____________ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.
Quality audits
Design of experiments
Six Sigma
Benchmarking
What tool could you use to see if there is a relationship between two variables?
a cause-and-effect diagram
a control chart
a run chart
a scatter diagram
What tool can you use to determine whether a process is in control or out of control?
a cause-and-effect diagram
a control chart
a run chart
a scatter diagram
Six Sigma s target for perfection is the achievement of no more than ________ defects, errors, or mistakes per million opportunities.
6
9
3.4
1
The seven run rule states that if seven data points in a row on a control chart are all below the mean, above the means, or all increasing or decreasing, then the process needs to be examined for ___________ problems.
random
non-random
Six Sigma
quality
What is the preferred order for performing testing on information technology projects?
unit testing, integration testing, system testing, user acceptance testing
unit testing, system testing, integration testing, user acceptance testing
unit testing, system testing, user acceptance testing, integration testing
unit testing, integration testing, user acceptance testing, system testing
______________is known for his work on quality control in Japan and developed the 14 Points for Management in his text Out of the Crisis.
Juran
Deming
Crosby
Ishikawa
PMI s OPM3 is an example of a model or framework for helping organizations improve their processes and systems.
benchmarking
Six Sigma
maturity
quality
Which of the following is not part of project human resource management?
Resource estimating
Acquiring the project team
Developing the project team
Managing the project team
___________ causes people to participate in an activity for their own enjoyment.
Intrinsic motivation
Extrinsic motivation
Self motivation
Social motivation
At the bottom of Maslow s pyramid or hierarchy of needs are ___________ needs.
self-actualization
esteem
safety
physiological
According to McClelland s acquired needs theory, people who desire harmonious relations with other people and need to feel accepted have a high __________ need.
social
achievement
affiliation
extrinsic
___________ power is based on a person s individual charisma.
Affiliation
Referent
Personality
Legitimate
A ___________ maps the work of a project as described in the WBS to the people responsible for performing the work.
project organizational chart
work definition and assignment process
resource histogram
responsibility assignment matrix
A staffing management plan often includes a resource __________, which is a column chart that shows the number of resources assigned to the project over time.
chart
graph
histogram
timeline
What technique can you use to resolve resource conflicts by delaying tasks?
resource loading
resource leveling
critical path analysis
overallocation
What are the five stages in Tuckman s model of team development, in chronological order?
forming, storming, norming, performing, and adjourning
storming, forming, norming, performing, and adjourning
norming, forming, storming, performing, and adjourning
forming, storming, performing, norming, and adjourning
Which of the following is not a tool or technique for managing project teams?
observation and conversation
project performance appraisals
issue logs
Social Styles Profile
What do many experts agree is the greatest threat to the success of any project?
lack of proper funding
a failure to communicate
poor listening skills
inadequate staffing
Which communication skill is most important for information technology professionals for career advancement?
writing
listening
speaking
using communication technologies
Which of the following is not a process in project communications management?
information planning
information distribution
performance reporting
managing stakeholders
What popular book illustrates the concept that people are not interchangeable parts and uses the analogy that you cannot take nine women and produce a baby in one month?
Covey s 7 Habits of Highly Effective People
Goldratt s Critical Chain
Gates s Business @ the Speed of Thought
Brooks s The Mythical Man-Month
If you add three more people to a project team of five, how many more communications channels will you add?
2
12
15
18
A ________________ report describes where the project stands at a specific point in time.
status
performance
forecast
earned value
What tool can you use to help manage stakeholders by ranking scope, time, and cost goals in order of importance and provide guidelines on balancing these constraints?
triple constraint matrix
expectations matrix
issue log
priority log
You have two project stakeholders who do not get along at all. You know they both enjoy traveling, so you discuss great travel destinations when they are both in the room together to distract them from arguing with each other. What conflict-handling mode are you using?
confrontation
compromise
smoothing
withdrawal
Which of the following is not a guideline to help improve time spent at meetings?
Determine if a meeting can be avoided.
Invite extra people who support your project to make it run more smoothly.
Define the purpose and intended outcome of the meeting.
Build relationships.
A ________________ report is a reflective statement documenting important things that people learned from working on the project.
final project
lessons-learned
project archive
progress
_____________ is an uncertainty that can have a negative or positive effect on meeting project objectives.
Risk utility
Risk tolerance
Risk management
Risk
A person who is risk-_____________ receives greater satisfaction when more payoff is at stake and is willing to pay a penalty to take risks.
averse
seeking
neutral
aware
Which risk management process involves prioritizing risks based on their probability and impact of occurrence?
planning risk management
identifying risks
identifying risks
performing quantitative risk analysis
Your project involves using a new release of a common software application, but if that release is not available, your team has _____________ plans to use the current release.
contingency
fallback
reserve
mitigation
Which risk identification tool involves deriving a consensus among a panel of experts by using anonymous input regarding future events?
risk breakdown structure
brainstorming
interviewing
Delphi technique
A risk _____________ is a document that contains results of various risk management processes, often displayed in a table or spreadsheet format.
management plan
register
breakdown structure
probability/impact matrix
_____________ are indicators or symptoms of actual risk events, such as a cost overrun on early activities being a symptom of poor cost estimates.
Probabilities
Impacts
Watch list items
Triggers
Suppose there is a 30 percent chance that you will lose $10,000 and a 70 percent chance that you will earn $100,000 on a particular project. What is the project s estimated monetary value?
-$30,000
$70,000
$67,000
-$67,000
_____________ is a quantitative risk analysis tool that uses a model of a system to analyze the expected behavior or performance of the system.
Simulation
Sensitivity analysis
Monte Carlo analysis
EMV
Your project team has decided not to use an upcoming release of software because it might cause your schedule to slip. Which negative risk response strategy are you using?
avoidance
acceptance
transference
mitigation
Understanding the culture, policies, and procedures of the organization in which the project is being performed is most challenging in
Global organi'tations
Manufacturing organizations
Small organizations
Agile organ1zat1ons
A project team is discussing the benefits and drawbacks of working on projects within their organization now that it has become project oriented. they can agree on many advantages for the team and for the organization, but also agree there are some drawbacks relative to the strong matrix structure the organization used to have, ln a project-oriented organization, the project team:
Reports to many bosses
Has no loyalty to the project
Reports to the functional manager
Will not always have a uhomer
A project manager is trying to complete a software development project, but cannot get enough attention for the project. Resources are focused on completing process-related work, and the project manager has little authority to assign resources. What form of organization must the project manager be working in ?
Functional
matrix
expediter
coordinator
A project manager has little project experience, but she has been assigned as the project manager of a new project. Because she will be working in a matrix organization to complete her project, she can
expect communications to be:
Simple
Open and accurate
Complex
Hard to au tomate
A project team member is talking to another team member and complaining that many people are asking him to do things. If he works in a functional organization, who has the power to give direction
to the team member?
the project manager
The functional manager
The team
The PMO
Two project managers have just realized that they are in a weak matrix organization and that their power as project managers is quite limited. One figures uut that he is really a project expediter, and the other realizes she is really a project coordinator. How is a project expediter different from a project coordinator?
The project expediter cannot make decisions
The project expediter can make more decisions.
The project expediter reports to a higher-level manager.
The project expediter bas some authority.
Who has the most power in a project-oriented organization?
the project manager
the functional manager
The team
they all share power
All the following are characteristics of a project except:
It is temporary.
It has a definite beginning and end.
lt has interrelated activities.
it repeats itself every month.
A framework for keeping an organization focused on its overall strategy is:
Organizational project management
the PM BOK Guide
Project governance
Portfolio management
A project manager's primary responsibility is to deliver the product of the project within project constraints. Actions taken and changes made to the benefit of one constraint could negatively affect another. which of the following best describes the major constraints on a project?
Scope, number of resources, and cost
Scope, cost, and schedule
Scope, schedule, cost, quality, risk,resources and customer satisfaction
Schedule, cost, and number of changes
If a project manager is concerned with gathering, integrating, and disseminating the outputs of all project management processes, she should concentrate on improving the:
Work breakdown structure (WBS)
Commumcations management plan
Project management information system (PM IS)
Scope management plan
A project manager is managing his second project. lt started one month after the first one did, and both projects are still in process. Though his first project is small, the new project seems to be quickly growing in size. As each day passes, the project manager is feeling more and more in need of help. The project manager has recently heard that there was another project in the company last year that was similar to his second project. What should he do?
Contact the project manager for the other project, and ask for assistance.
Obtain historical records and guidance from the project management office (PMO)
Wait to see if the project is impacted by the growth in scope.
Make sure the scope of the project is agreed to by all the stakeholders.
To obtain support for the project throughout the performing organization, it's best if the project manager:
Ensures there is a communications management plan
Correlates the need for the project to the organization's strategic plan
Connects the project to the personal objectives of the sponsor
Confirms that the management plan includes the management of team members
Your management team has decided that all orders will be treated as projects and that project managers will be used to update orders daily, to resolve issues, and to ensure the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from $100 to $150,000. the project manager will not be required to perform planning or provide documentation other than daily status. How would you define this situation !
Because each individual order is a "temporary endeavor," each order is a project.
This is program management since there are multiple projects involved.
this is a recurring process.
Orders incurring revenue over $ 100,000 would be considered projects and would involve project management.
As a project manager, you have had to develop skills to help plan and manage projects successfully.
Which skills would best help you encourage project teams to reach levels of high cooperation and
achievement, promote a positive relationship with sellers on a project, and involve stakeholders
appropriately through all aspects of the project?
Active listening. negotiating, and political awareness
Networking, communication models, and SWOT
Sensitmty analysts, active listening. and leadership
Communication methods. team building. and claims administration
A pmject team is working on manufacturing a new product, but they are having difficulty creating a
project charter. What is the best description of the real problem?
They have not identified the project objectives.
They are working on a process and not a project.
The end date has not been set
They have not identified the product of the project.
One of your team members informs you that he does not know which of the many projects he is
working on is the most important. Who should determine the priorities between projects in a
company?
The project manager
The project management team
The project management office ( PMO)
The project team
The difference between a project, program, and portfolio is:
A project is a temporary endeavor with a beginning and an end. a program may include other nonproject work. and a portfolio is all the projects in a given department or division.
A project is a lengthy endeavor with a beginning and an end, a program combines two or more unrelated projects, and a portfolio combines two or more programs.
A project is a temporary endeavor with .1 beginning and an end. a program is a group of related projects, and a portfolio is a group of projects and programs related to a specific strategic /
organizational objective.
A project is a contracted endeavor with a beginning and an end, a portfolio is a group of projects with more open-ended completion dates, and a program combines two or more portfolios.
Operational work is difierent from project work in that operational work is:
Unique
Temporary
Ongoing and repetitive
A part of every project activity
Company procedures require the creation of a lessons learned register. Which of the followmg is the best use of lessons learned?
Historical records for future proiects
Planning record for the current project
informing the team about what the project manager has done
Informing the team about the project management plan
A complex aerospace engineering project is nearing completion. Because the workwas highly technical and new to the organization. the product of the project was released two months later than planned. Despite the late delivery, management is appreciative of the effort expended and believes that this product will generate additional opportunitim for the organiution. Management also thinks that the experience of this team will provide great value for teams working on similar projects in the future. The sponsor requests that lessons learned be thoroughly documented. Lessons learned are best completed by:
The project manager
The team
The sponsor
The stakeholders
Consideration of ongoing operations and maintenance is crucially important to products of projects.
Ongoing operations and maintenance should:
Be included as activities to be performed during project closure
Be a separate phase in the project life cycle because a large portion oflife cycle costs is devoted to maintenance and operations
Not be viewed as part of a project
Be viewed as a separate project
What is a program?
An initiative set up by management
A means to gain benefits and control of related projects
A group of unrelated projects managed in a coordinated way
A government regulation
company is making an effort to improve its project performance and create historical records of past
projects. What is the best way to accomplish this?
Create project management plans.
Create lessons learned
Create network diagrams
Create status reports
A project manager has received some help from the team, and she needs help from them again so that she can create a detailed project budget. Which project management process group is she in?
Initiating
Before the project management process
Planning
Executing
The project charter is created in which project management process group?
Executing
Planning
Closing
Initiating
project team has just completed the initial project schedule and budget. The next thing to do is to:
Identify risks.
Begin iterations.
Determine communications requirements.
Create a bar (Gantt) chart
A detailed project schedule can he created only after creating the:
Project budget
W'ork breakdown structure
Project management plan
Detailed risk assessment
The person who should be in control of the project during project planning is the:
Project manager
Team member
Functional manager
Sponsor
Which of the following is not an input to the initiating process group?
Company processes
Company culture
Historical WBSs
Project scope statement
The project sponsor has just signed the project charter. What is the next thing to do?
Begin to complete work packages
Validate scope
Start integrated change control
Start to create management plans
The high-level project schedule constraints have just been determined. What project management
process group are you in?
initiating
Planning
Executing
Monitoring and controlling
The WBS and WBS dictionary have been completed, and the project team has begun working on identifying risks. The sponsor contacts the project manager, requesting that the respl)nsibilit)' assignment matrix be issued. 'The project has a budget of$ I 00,000 and is taking place in three countries using 14 human resources. There is little risk expected for the project, and the project manager has managed many projects similar to this one. What is the next thing to do?
Understand the experience of the sponsor on similar projects.
Create an activity list.
Make sure the project scope is defined.
Complete risk management and issue the responsibility assignment matrix.
In A project manager does not have much time to spend on planning before the mandatory start date r
arrives. He therefore wants to move through planning as efl'ectively as possible. What advice would '
you other?
Make sure you have a signed project charter and then start the WBS
Create an activity list before creating a network diagram.
Document all the known risks before you document the high-level assumptions.
Finalize the quality management plan before you determine quality metrics.
The best time to assign a project manager to a project is during:
integration
Project selection
Initiating
Planning
A project manager gets a call from a team member notifying him that there is a variance between the speed of a system on the project and the desired or planned speed. The project manager is surprised because that perfornmnce measurement was not identified in planning. If the project manager then evaluates whether the variance warrants a response, he is in which part of the project management process?
initiating
Executing
Monitoring and controlling
Closing
A team member notifies the project manager that the activities comprising a work package are no longer appropriate. It would be best for the project manager to be in what part of the project management process?
Corrective action
Integrated change control
Monitoring and controlling
Project closing
During a team meeting, a team member asks about the measurements that will be used on the project
to assess perfomiance. The team member feels that some of the measures related to activities assigned
to him are not valid measurements. The project is most likely in what part of the project manage-
ment process?
Closing
Monitoring and controlling
Executing
Initiating
Which ofthe following is the most appropriate thing to do during the initiating process group?
Create a detailed description ot'thc project deliverables.
Get familiar with the company culture and structure as they relate to the project.
identify the root cause of problems
Ensure all project management processes are complete.
Which of the following is a characteristic of project management processes?
iterative
Unique
Unnecessary
Standardized
Which project management process group generally takes the most project time and resources?
Planning
Design
Integration
Executing
You are managing two projects and have been assigned to a third project that has just been approved. You begin the new project, and are able to manage it well along with the others you are managing. During initiating, you are focused on accomplishing a number of activities. Which of the following are you not concerned with at this time?
Identifying and documenting business needs
Creating a project scope statement
Dividing a large project into phases
Accumulating and evaluating historical information
The software development project has progressed according to plan. The team is very enthusiastic about the product they have created. Now they are looking ahead to finding new projects to work on. You caution them that the current project cannot be considered complete until after the closing process group. Closure includes all the following except:
Determining performance measures
Turning over the product of the project
Documenting the degree to which each project phase was properly closed after its completion
Updating the company's organizational process assets
The first phase of your project has come to an end. what is the most important thing to ensure is done before beginning the next phase?
Verify that the resources are available for the next phase.
Check the project's progress compared to its baselines.
Confirm that the phase has reached its objectives, and have its deliverables formally accepted.
Recommend corrective action to bring the project results in line with project expectations.
During which process group does the team measure and analyze the work being done on the project?
initiating
Executing
Monitoring and controlling
Closing
Which process groups must be included in every project?
Planning, executing, and closing
Initiating, planning. and executing
Planning, executing, and monitoring and controlling
Initiating, planning, executing, monitoring and controlling, and closing
Which of the following is the most appropriate thing to do in project closing?
Work with the customer to determine acceptance criteria.
Confirm all the requirements in the project have been met.
Collect historical information from previous projects.
Gain formal approval of the management plans.
Which process group focuses on completing the requirements of the project?
initiating
Planning
Executing
Closing
All the following occur during the planning process group except:
Develop Project Charter
Create WBS
Estimate Costs
Sequence Activities
A market demand, a business need, and a legal requirement are examples of:
Reasons to hire a project manager
Reasons projects are initiated
Reasons people or businesses become stakeholders
Reasons to sponsor a project
