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WorksheetsCost of Quality
Total questions: 15
Worksheet time: 11mins
As per Customer perspective , the meaning of quality is
Quality of Design
Quality of conformance
Quality of cost
None of the above
As per Producers perspective , the meaning of quality is
Quality by Design
Quality of conformance
Quality of cost
None of the above
Cost of Quality is divided in to ____ categories
4
5
7
9
From the following , which is NOT a category of Cost of Quality
Prevention costs
Appraisal costs-
Internal failure costs
Customer costs
The costs which are associated with the design, implementation, and maintenance of the quality management system is
Prevention Cost
Appraisal Cost
Internal Failure Cost
External Failure Cost
Companies pay _________costs as part of the quality control process to ensure that their products and services meet customer expectations and regulatory requirements.
Appraisal Cost
Prevention Cost
Internal Failure Cost
External Failure Cost
The costs that are caused by products or services not conforming to requirements or customer/user needs .
Appraisal Cost
Internal Failure Cost
External Failure Cost
Prevention Cost
The costs that are caused by deficiencies found after delivery of products and services to external customers, which lead to customer dissatisfaction.
Appraisal Cost
External Failure Cost
Internal Failure Cost
Prevention Cost
Pareto principle is also called
80/20 rule
80/80 rule
80/40 rule
Cause effect principle
From the following which is NOT belong to Six C's of TQM
Commitment from Employees
Quality Improvement Culture
Continuous Improvement in Process
Commitment from Supplier
The ability of a process to produce output within specification limits is called
Process capability ratio
Procedural capability ratio
Performance capability ratio
Production capability ratio
Corelation chart is also called
Scatter Diagram
Pareto Chart
Fish bone Diagram
Check list
A graph used to study how a process changes over time and having a upper and lower control limit is called
Scatter Diagram
Control Chart
Checklist
Pareto chart
The graph used to describe the entire production process or operations process, right from manufacturing, to processing, to distribution and ultimately the sale of products and services are called
Flow Chart
Pareto Chart
Fish bone chart
Scatter Chart
EOHS is
Environment, Occupational Health and Safety
Education, Occupational Health and Safety
Environment, Offering & Health and Safety
Environment, Occupational Hazards and Safety
