________ is the automation of an organization’s procurement processes using Web-based applications.

________ consists of the digital interactions between citizens and their government (C2G), between governments and government agencies (G2G), between government and citizens (G2C), between government and employees (G2E), and between government and businesses/commerce (G2B).

________ refers to those mechanisms which convert the paper processes in a traditional office into electronic processes, with the goal to create a paperless office

________ is a form of government in which all adult citizens are presumed to be eligible to participate equally in the proposal, development, and creation of laws.

___________are the most used software on the Internet. They are the starting step for many Internet-based activities, not only but, of course, also if somebody is looking for a business opportunity

___________is a website, where you can buy products or services, e.g. books or office supplies. Traditional and similar business models are direct mail selling (no shop facility, offering of goods via a printed catalogue, ordering by letters or telephone calls) and factory outlets (producer has own shop facility, does not sell his products via merchants).

___________offer content, a completely digital good, e.g. information, news, documents, music. A specific variant of a content provider is the information broker, who is a trader of information.

___________ is a website, which provides a set of services to the user so that he/she sometimes thinks that he/she is using a single but very complex software system.

___________ An online marketplace is a website, where suppliers and potential customers can come together like on a real marketplace in a small town.

___________ is a platform for communication and exchange of experience. It is similar to a virtual club or association.

___________ collects, aggregates, and provides information, e.g. information with respect to products, prices, availabilities or market data, economical data, technical information.

___________ is a person or an organization to execute sales transactions.

___________ provides services, which can be run electronically, e.g. application software services or ICT infrastructure services like storage or backup services.

Its objective is to run a marketplace for goods and values. Examples are e bay and yahoo

Its objective to establish an optimized value creation chain. Examples are Cisco and Dell

_______grants the possessor permission to transmit on the medium, is an advancement of FDDI and is defined by the standard IEEE 802.5 (IEEE = Institute of Electrical and Electronics Engineers),

_______is a central entry and navigation point to provide access to a virtual area (of applications or services) and to deliver additional information to the user. It works as an interface between user and system(s).

_______is a specialized entry point to a specific market or industry niche, subject area, or interest.

_______is a framework for integrating information, people, and processes across organizational boundaries,

_______are tokens or short packets of data passed between communicating programs, where the data is typically not meaningful to the recipient program

_______are software systems, which analyse what the customer has purchased or checked.

_______Here a supplier puts together all information about his customers and manages the resulting customer profiles.

It happens when standardized products without individual offers are sold then an electronic shopping cart is provided. The customer picks up interesting products or services and puts them into his shopping cart.

In this step all relevant data have to be put together. The customer has to be identified and his name and contact data have to be documented.

This happens if real goods have been sold, then the contract between supplier and customer is followed by the compilation of the ordered goods.If goods are not in stock of the online shop they have to be ordered at the producer and either they can be taken from the producer’s warehouse or they have to be produced.

This takes place after the confirmation of delivery.

If the customer had to pay before delivery then it may happen that the invoice has to be corrected and a credit note (if the value of the delivered goods was lower than the value of the originally ordered goods) or debit note (if the value of the delivered goods was higher than the value of the originally ordered goods) must be created. Customers do not like additional charges.

This includes effective complaints management. Supplementary and replacement deliveries, including return consignments, must be in place and run smoothly if needed.

_____ is characterized by one supplier and n customers. Process and software are under the control of the supplier.

A typical ________includes purchase requisitions, purchase orders, goods receipts, and invoice processing.

______ is an approach to manage a company’s interaction with current and future customers

The first pricing strategy in e-commerce is when the ______ sets the prices for his product

SCM functionality in B2B E-commerce that includes

demands planning & forecasting, safety stock planning, supply network planning, distribution planning, service parts planning.

SCM functionality in B2B E-commerce that includes

strategic sourcing, purchase order processing, invoicing,

SCM functionality in B2B E-commerce that includes

production planning & detailed scheduling, manufacturing visibility & execution & collaboration, MRP based detailed scheduling

SCM functionality in B2B E-commerce that includes

inbound processing & receipt confirmation, outbound processing, cross Docking, warehouse & storage, physical inventory

SCM functionality in B2B E-commerce that includes

sales order processing, billing, service parts order fulfillment

SCM functionality in B2B E-commerce that includes

freight management, planning & dispatching, rating & billing & settlement, driver & asset management, network collaboration,

A type of an electronic market that is industry-specific

A type of electronic market that functional in nature and facilitate the purchase and sale of goods and services used by a plethora of industries

This is a market function in B2B E-Commerce that includes bringing a large number of buyer and seller together

This is a market function in B2B E-Commerce that includes dynamic trading process, auction, exchange, and agents

This is a market function in B2B E-Commerce that includes extended service like logistics and financial payment service

A Key entity of B2B E-Commerce that focuses on marketing management

A Key entity of B2B E-Commerce that focuses on procurement management

A Key entity of B2B E-Commerce that serves as an optional third-party service provider

A Key entity of B2B E-Commerce that does shipping for Just in Time Delivery

A Basic Model/Ownership Structure of B2B E-Commerce that may involve auctions run by a supplier

A Basic Model/Ownership Structure of B2B E-Commerce that invites potential supplier to bid on RFQ (Request for Quotes )

Tell whether the statement is true or false.

There are no ambivalent effects of the Web: Coverage and distribution speed increase, but digitalized results can be copied and manipulated arbitrarily

Tell whether the statement is true or false.

Data cannot be exchanged electronically. Media breaches can be eliminated.

Tell whether the statement is true or false.

Global coverage leads to global markets. Suppliers can and must produce in lowest-cost locations. Jobs are transferred to low-cost areas.

Tell whether the statement is true or false.

Positive Externalities lead (hopefully) to legal consequences. Negative Externalities often generate new businesses

Tell whether the statement is true or false.

If the customer uses his free money to buy additional goods or services then he generates an additional supply. As long as this additional supply leads to a need of human workload the freed manpower can be allocated in new jobs.

Tell whether the statement is true or false.

If a “digital” infrastructure is up and running marginal costs become very high. The production of a software package is a very good example of this effect

Tell whether the statement is true or false.

Moral ethics investigates what is the best way for humans to live, and what kinds of actions are right or wrong in particular circumstances.

Tell whether the statement is true or false.

Ethics is from the Latin word moralitas

Tell whether the statement is true or false.

Privacy protection must not be a high priority in E-Commerce. The bases are the human rights and constitutions of states.

Tell whether the statement is true or false.

There are a lot of privacy concerns around E-Marketing because technology has become so powerful, see for example data mining and data usage, platforms like Facebook or the advantages in the area of biometrics

Tell whether the statement is true or false.

Firms can more readily change prices in the wake of inflation and other price shocks. However, E-Commerce does eliminate all costs associated with price changes

_________means that you are able to completely eliminate the threat of your management object.

_________means that you lower the risk resulting from that threat. In most cases, you will be able to reduce the potential amount of loss.

_________means that the third party will take over and pay the amount of loss if the risk occurs.

Realness/credibility of an object/subject, which is verifiable,

Power and right to conduct an activity.

_________ is the conversion of data into a readable format to an encoded format and vice versa.

_________ is the technique of hiding secret data within an ordinary, non-secret, file or message in order to avoid detection; the secret data is then extracted at its destination

_________ is a type of encryption where only one key (a secret key) is used to both encrypt and decrypt electronic information

_________ is a process that uses a pair of related keys -- one public key and one private key -- to encrypt and decrypt a message and protect it from unauthorized access or use. ... A private key -- also known as a secret key -- is shared only with the key's initiator.

The signature is added to the document and is used to authenticate it. The provider of the signature is not liable for the correctness and completeness of certificate data.

On ___________, President Joseph E. Estrada signed into law R.A. 8792 "An Act Providing For The Recognition And Use of Electronic Commercial And Non-Commercial Transactions, Penalties For Unlawful Use Thereof, And Other Purposes, also known as the "Electronic Commerce Act."

_______is the process of analyzing the behavior of visitors to a website. This involves tracking, reviewing and reporting data to measure web activity, including the use of a website and its components, such as webpages, images and videos

_______refer to a set of quantifiable measurements used to gauge a company’s overall long-term performance

________also known as log management, is the process of analyzing data gathered from log files to monitor, troubleshoot and report on the performance of a website

________is the process of adding snippets of code into a website's HyperText Markup Language code using a tag management system to track website visitors and their interactions across the website.

________ shows where users have clicked. But in

contrast to a clickmap also clicks onto unlinked text or

graphics are measured.

________ shows where users have clicked. But in

contrast to a clickmap also clicks onto unlinked text or

graphics are measured.

________is like a transparent slide, which is laid over

the website and shows how often specific links on this

site have been clicked,

Tell whether the statement is true or false.

If a “digital” infrastructure is up and running marginal costs become very high. The production of a software package is a very good example of this effect

Tell whether the statement is true or false.

There are a lot of privacy concerns around E-Marketing because technology has become so powerful, see for example data mining and data usage, platforms like Facebook or the advantages in the area of biometrics