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WorksheetsTopic 1 BM
Total questions: 23
Worksheet time: 1hrs 9mins
Your friend, Jack has been promoted as a manager recently. However, due to lack of experience, he was unclear about the responsibilities of a manager. Which one of the following that his job should focus on?
personal goals and achievements
performing clerical duties
assisting others to accomplish their work goals
supervising large groups than individual employees
Vice president is an example of ________________.
front-line manager
non managerial staff
middle level manager
top manager
Supervisors are ________________.
top managers
first-line managers
middle managers
non managerial employees
Planning, organizing, coordinating and controlling are the four functions of management.
True
False.
Assume that you are overseeing the work of the project managers who supervise others who perform manual work and you reports to the vice president. You are probably a ___________.
first-line manager
middle manager
top manager
non managerial employee
In order to be considered as a manager, an individual must direct or oversee the work of others.
TRUE
FALSE
Deciding who will be assigned to which job is a part of the leading function of management.
TRUE
FALSE
Supervisors and team leaders may both be considered first-line managers.
TRUE
FALSE
In Mintzberg’s view, the roles of figurehead, leader and liaison are all interpersonal roles.
TRUE
FALSE
Efficiency is described as "doing things right."
TRUE
FALSE
Disturbance handler is one of Mintzberg's interpersonal roles.
TRUE
FALSE
Technical skills become less important as a manager moves into higher levels of management.
TRUE
FALSE
Coaching and budgeting are skills closely related to the management function of leading.
TRUE
FALSE
Non managerial employees direct the activities of other people in the organization.
TRUE
FALSE
They monitor and manage the performance of the sub-units and individual managers who report to them.
Top Managers
Middle Managers
First-line Managers
Team Leaders
They teach entry-level employees how to do their jobs.
Top Managers
Middle Managers
First-line Managers
The managerial roles involve processing information.
Interpersonal
Informational
Decisional
As a manager, you create and control change within the organization. This means solving problems, generating new ideas, and implementing them.
Entrepreneur
Negotiator
Which of the following tend to be least important to the success of lower level management?
Decision skills
Human skills
Conceptual skills
Technical skills
James, who is the football coach, must meet with the media and answer questions about team performance after every game. Which one of Mintzberg's managerial roles is James fulfilling?
Speaker
Disseminator
Spokesperson
Monitor
Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business.
Which one of Mintzberg's managerial roles is she fulfilling?
Liaison
Figurehead
Leader
Communicator
Which of the following is NOT a basic skills of managers?
Technical skills
Financial skills
Conceptual skills
Human skills
_________ can rapidly make us obsolete or create the need for immediate change.
Social media
Disruptive innovation
Customers
Political uncertainty
