Ashley has been working for Little Electric Co for 25 years and is an expert in her field. Sarah was recently hired and has no experience. During work, Sarah tries to suggest an alternative idea but Ashley cuts her off and tells Sarah to follow instructions.

Bob needs his coworker, Sarah, to stay late to work on a project. However, Sarah has plans to go to her daughter’s soccer game. Bob agrees to stay late and do extra work if Sarah does the same the following night. This is an example of which conflict management style?

Julia wants to go out for company lunch, but Amy would rather order in. Julia decides to dismiss her own idea and just agree with Amy so they can stay good coworkers.

Ellie wants her weekly report by Friday. Ben sends the report to Ellie on time, however, Ellie says she never got it and is angry with Ben. Ellie gave the wrong email address to Ben and didn't realize it. Ben realizes this issue and decides to send the report to Ellie to her correct email address without bringing up her mistake. Which conflict management style did ben use?

George and Jimbo are coworkers who are assigned to the same project team. As the project leaders, George and Jimbo have different ideas as to which direction the project should go. In order to avoid conflict, George and Jimbo are able to make concessions in order to meet in the middle. This is an example of which conflict management style?

Jim and Dwight are pairing up as sales representatives for the first time at their company, Dunder Mifflin. Jim is very cooperative while Dwight is very assertive. They sell differently which makes it hard for them to work as a team, leading to a disagreement. To fix this issue, they develop a method where Jim does the rapport and makes friends with the client, and Dwight asserts to sell the product to the client. By merging their selling methods to fix the issue, this is an example of which conflict management style?