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BOP Marketing

Total questions: 80

Worksheet time: 43mins

Name
Class
Date
1.

Which of the following is NOT a necessary condition for a marketing exchange to take a place?

a)

A. Two or more social units must be involved.

b)

B. Each party to the exchange must have wants to be satisfied.

c)

C. The parties to the exchange must be able to communicate with each other.

d)

D. At least one of the parties to the exchange must be involved involuntarily.

e)

E. Both parties must have something of value to contribute to the exchange.

2.

The course defines marketing as:

a)

A. The managerial process of matching a firm's resources with its market opportunities.

b)

B. The attribute of an item that makes it capable of satisfying human wants.

c)

C. A total system of business activities designed to plan, promote and distribute want satisfying products to target markets to achieve organizational objectives.

d)

D. The process of planning, implementing and evaluating the efforts of a group of people working toward a common goal.

e)

E. Identifying a person or group with whom an individual or organization may have an exchange relationship.

3.

Which of the following is an example of a product?

a)

A. An idea for a movie.

b)

B. A hair shampoo and cut.

c)

C. A movie ticket.

d)

D. A magazine subscription

e)

E. All of the above

4.

A business that emphasizes marketing (rather than selling):

a)

A. Uses short-term planning.

b)

B. Is sales volume-oriented.

c)

C. Stresses the wants of the buyer.

d)

D. Is more concerned with a product than with the customer.

e)

E. Is internally focused.

5.

Which of the following answers to the question. "What business are you in?" best reflects a marketing orientation?

a)

A. We take care of the children.

b)

B. We make coaxial cables.

c)

C. We connect you quickly and inexpensively with the world.

d)

D. We fly airplanes.

e)

E. We produce television shows.

6.

According to the marketing concept

a)

A. All planning within an organization should be customer-oriented.

b)

B. An organization's performance objectives can be achieved through production efficiency.

c)

C. All departments engaged in marketing activities should compete with each other.

d)

D. All organizations should be profit-oriented.

e)

E. Nonprofit organization must have non-quantifiable objectives.

7.

Marketing strategy relies on relationships with suppliers, customers, and employees. The strength of these relationships is largely a function of the:

a)

A. Uniqueness of the services they offer to each other.

b)

B. Amount of trust the parties have in each other.

c)

C. Role of quality in the relationship.

d)

D. Way that each group defines ethical behavior.

e)

E. Tangible characteristics of the exchange process.

8.

A strategy is a broad, basic plan of action by which an organization intends to reach its goals?

a)

True

b)

False

9.

Strategic market planning evolves as a result of internal organizational needs and is unaffected by the external environment?

a)

True

b)

False

10.

_______ is the managerial process of matching an organization's resources with its market opportunities over the long run.

a)

A. Strategic planning

b)

B. Implementation

c)

C. Tactical planning

d)

D. Situational analysis

e)

E. External audit

11.

The elements of the marketing mix are less controllable than external macro-environmental forces?

a)

True

b)

False

12.

A SWOT assessment is another name for a situation analysis?

a)

True

b)

False

13.

A strategic marketing plan involves doing all of the following EXCEPT:

a)

A. Designing a strategic marketing mix.

b)

B. Organizing the staff.

c)

C. Selecting target markets

d)

D. Determining marketing objectives

e)

E. Conducting a situation analysis

14.

A _______ refers to any feature of an organization or brand perceived by customers to be desirable and different from those of the competition.

a)

A. Sales orientation.

b)

B. Differential advantage.

c)

C. Customer orientation.

d)

D. Market orientation.

15.

A product's positioning -

a)

A. Prevents its producer from revising its mission statement.

b)

B. Is the image it projects in relation to competitive products as well as to other products marketed by the same company.

c)

C. Is its physical characteristics.

d)

D. Is the image projected by the product exclusive of its features.

e)

E. Is how the product is perceived by its competitors.

16.

The marketing mix -

a)

A. Is the term used to describe multiple target markets.

b)

B. Defines the usage of resources.

c)

C. Shows how marketing utilities are combined to make product.

d)

D. Is the combination of the four primary elements that are intended to satisfy a target.

e)

E. Refers to all potential target market, not just those selected.

17.

Marketing strategy is a ___________ type of strategy

a)

a. business level

b)

b. Growth strategy

c)

c. corporate strategy

d)

d. functional strategy

18.

Which one of the following is not part of the marketing plan structure?

a)

a. set marketing objectives

b)

b. determine re-evaluation requirements

c)

c. describe target markets

d)

d. formulate marketing strategies

19.
Developing, promoting, and distributing products to satisfy the wants and needs of a customer
a)
Goods
b)
Services
c)
Marketing
d)
Tangible
20.
Setting and communicating the value of products and services. Setting the cost at the right level.
a)
Price
b)
Place
c)
Promotion
d)
Product
21.
Businesses that buy products to use in their operations; also called the business-to-business market (this can be abbreviated as b-to-b or b2b).
a)
consumer market
b)
business market
c)
target market
d)
Marketing mix
22.
If a business aims its advertising toward a specific group of consumers that have similar wants and needs, that group would be their _________.
a)
price
b)
supply and demand
c)
target market
d)
Marketing mix
23.
A unique name and image for a product used to create an image in the consumers' mind, i.e. Pampers, Band-Aid, Kool-Aid
a)
price
b)
product
c)
brand
d)
Marketing mix
24.

Long-term, forward-looking approach to planning with the fundamental goal of achieving a sustainable competitive advantage.

a)

Advertisement

b)

Marketing

c)

Marketing Plan

d)

Marketing Strategy

25.

Comprehensive document or blueprint that outlines the advertising and marketing efforts for the coming year.

a)

Marketing Plan

b)

Market Research

c)

Marketing Strategy

d)

Product Testing

26.

Process of gathering, analyzing, and interpreting information about market, product, or service to be offered for sale in the market, about the past, present and potential customers for the product or service.

a)

MARKETING PLAN

b)

MARKET RESEARCH

c)

MARKETING STRATEGY

d)

PRODUCT TESTING

27.

Pinterest, Instagram, Facebook are example of ........

a)

DISPLAY ADS

b)

PODCASTS

c)

SOCIAL MEDIA ADS

d)

VIDEO ADS

28.

The set or the different kinds of products made by a company is called as _____________

a)

product range or product line

b)

product placement

c)

product launch

d)

product lifecycle

29.

Use of a well-known person to advertise products

a)

product endorsement

b)

product placement

c)

product launch

d)

product range

30.

How do we get the information about what consumers want or need with regard to a particular brand

a)

market research

b)

market share

c)

market segment

d)

market challenger

31.

Brand Loyalty is defined as ___________

a)

The title given to a product by the company that makes it

b)

Using an existing name on another type of product.

c)

The ideas and beliefs people have about a brand.

d)

The tendency to always buy a particular brand.

32.

Image (Brand)

a)

The title given to a product by the company that makes it.

b)

Using an existing name on another type of product.

c)

The ideas and beliefs people have about a brand.

d)

The tendency to always to buy a particular brand.

33.

Name (Brand)

a)

The title given to a product by the company that makes it.

b)

Using an existing name on another type of product.

c)

The ideas and beliefs people have about a brand.

d)

The tendency to always buy a particular brand.

e)

How familiar people are with a brand (or its logo and slogan ).

34.

Product Life cycle is defined as

a)

The set of products made by a company.

b)

The use of a well-known person to advertise products.

c)

When products are used in films or TV programs.

d)

The introduction of a product to the market.

e)

The length of time people continue to buy a product. or the time frame from the introduction of product to its declining stage

35.

Descriptive features that characterize a product or service are called?

a)

Brand attributes

b)

Brand benefits

c)

Brand elements

d)

Brand components

36.

Creating a positive brand image takes marketing programs that link associations to the brand in memory. What kind of associations ensure a positive image?

a)

complex associations

b)

weak, favorable, and unique

c)

strong, favorable, and unique

d)

unrealistic associations

37.

The act of designing the company’s image so that it occupies a distinct and valued place in the target customer’s minds is called

a)

image sketching

b)

establishing POPs

c)

branding

d)

brand positioning

38.

Five years after a new product has been introduced, sales begin to level off because customers are purchasing the competitor's brand. What strategy would be most appropriate to use in this situation?

a)

take the product off the market

b)

do nothing, fluctuations in sales are common

c)

modify or update the product to renew customer interest

d)

triple the advertising budget for the product

39.

Brand is a massive Asset

a)

True

b)

False

40.

The biggest disadvantage of branding is that it involves huge cost because brands are not created overnight and companies have to spend huge sums on advertising and publicity.

a)

True

b)

False

41.

____________ is endowing products and services with the power of a brand.

a)

Packaging

b)

Branding

c)

Brand image

d)

Brand positioning

42.

Which of the following are brand element?

a)

Brand Name

b)

URL’s

c)

Jingles

d)

All of these

43.

________________ is important when launching new products and services, and it drives consumers' decisions when differentiating between competing companies.

a)

Brand positioning

b)

Brand image

c)

Brand awareness

d)

Brand element

44.

Effective product or service management help business to perform which action

a)

To Barter

b)

To Compete

c)

To Prospect

d)

To Recruit

45.

At the stage of growth in category attractiveness which quadrant of BCG Matrix plays the most important role

a)

Cash Cows

b)

Star

c)

Question Mark

d)

Dog

46.

What is need-satisfying ability of a product.

a)

Corporate Brand

b)

Benefits

c)

Targeting

d)

Positioning

47.

The "Macro" factors are used to evaluate ...

a)

The dark and mysterious ways of life

b)

Uncontrollable and external factors.

c)

Life in General

d)

A Company

48.

What aspect of the marketing environment do the PEST factors represent?

a)

Internal environment, employees, assets and structure

b)

The macro or external environment

c)

The micro or competitive environment

d)

The micro or Internal Environment

49.

What is Place in the Marketing Mix?

a)

When a Product is Sold in a Convenient Place to Buy

b)

Where the Customers who Buy the Product are Located

c)

Where a Business is Located

50.

If we were considering sociocultural factors in marketing, what would we be thinking of?

a)

Outside economic issues that can affect a business

b)

Technological issues affecting how to get our product out

c)

Government regulations and legal issues

d)

The demographic and cultural aspects of society

51.
Which of the following is NOT part of a company's macro-environment?
a)
The company's resource strengths, weaknesses and competitive capabilities.
b)
Economic factors.
c)
Political and Socio-Cultural factors.
d)
Technological factors and Legal conditions.
52.
The most widely used tool for diagnosing the principle competitive pressures in a market is the:
a)
SWOT.
b)
Competitor Profiling.
c)
Five Forces Model.
d)
Market analysis.
53.
The most widely used tool for diagnosing the principle competitive pressures in a market is the:
a)
SWOT.
b)
Competitor Profiling.
c)
Five Forces Model.
d)
Market analysis.
54.

Strategic planning is....

a)

Long term planning

b)

Short term planning

c)

General planning

d)

Seasonal planning

55.

Which is NOT a part of Porters 5 forces?

a)

Bargaining power of Suppliers

b)

Threat of New entrants

c)

Bargaining power of customers

d)

Financial threat

56.

Which is the FIRST step in the strategic Management process?

a)

Monitoring and evaluating strategies

b)

Developing the vision and mission

c)

Strategy formulation

d)

Goals and Objectives

57.

In the BCG matrix , which of the following the strategy is sell off (divest)?

a)

Star

b)

Cow

c)

Question mark

d)

Dog

58.

What does the "S" stand for in PESTLE?

a)

Support

b)

Short term

c)

Social

d)

Subsidiary

59.
Well-stated objectives are:
a)
quantifiable or measurable, and contain deadlines for achievement.
b)
clear, succinct, and concise so as to identify the company’s risk and return options.
c)
directly related to the dividend payout ratio for stockholder returns.
d)
all of these.
60.
What is the last step of the Strategic Management Process?
a)
Formulating Strategies
b)
Implementing Strategies
c)
Evaluating Results
d)
Evaluating Weakness
61.

Which of the following SWOT elements are external factors for a business?

a)

Strengths and Weaknesses

b)

Strengths and Opportunities

c)

Opportunities and Threats

d)

Weaknesses and Threats

62.

The THREAT section is mainly areas that:

a)

Can be easily removed and turned in to strengths

b)

Cannot be removed or ignored and will need planning to work with or around. Are a potential risk to your development.

c)

Nasty things that have been said to you

d)

Are areas that you threaten your safety

63.

Holistic marketing does not include:

a)

Relationship marketing

b)

Integrated marketing

c)

Internal marketing

d)

Digital marketing

e)

Social responsibility marketing

64.

Modern concept of marketing starts with:

a)

Purchase

b)

Storage

c)

Consumer research

d)

Promotion

65.

Subdividing of market into homogeneous subsections of customers is referred to as :

a)

Target marketing

b)

Market segmentation

c)

Product positioning

d)

Differentiated marketing

66.

Loyalty segmentation forms part of :

a)

Demographic segmentation

b)

Behavioural segmentation

c)

Psychographic segmentation

d)

Geographic segmentation

67.

When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as :

a)

Positioning by Corporate identity

b)

Positioning by product category

c)

Positioning by competitor

d)

Repositioning

68.

The dimension of product mix which measures how closely the different product lines are related is referred to as :

a)

Width of product mix

b)

Length of product mix

c)

Depth of product mix

d)

Consistency of product mix

69.

Name the process of creating a unique name and image for a product in the minds of consumers?

a)

Product positioning

b)

Repositioning

c)

Branding

d)

Labelling

70.

Which of the following is NOT an element of 'brand identity'?

a)

Logo

b)

Corporate Colour Scheme

c)

Signage

d)

Delivery Options

71.

What does the CORE level of product include?

a)

fundamental service or benefit

b)

attributes expected when product is bought

c)

exceed the expectations

d)

encompasses all the possible transformations

72.
Which is not one of the three levels of product?
a)
Core Benefit
b)
Actual Product
c)
Augmented Product
d)
Superficial Product
73.
This could be either a good or a service with monetary value that satisfies customer’s needs and wants.
a)
product
b)
slogan
74.
The brand __________ is the unique, memorable quality of a brand. 
a)
name
b)
image
75.
Name the logo:
a)
Hilfiger
b)
Levi's
c)
Old Navy
d)
Wrangler
76.
Name the logo:
a)
Supercat
b)
Superdog
c)
Superman
d)
Superhero
77.
Name the logo:
a)
Hunts
b)
Heinz
c)
Kraft
d)
Del Monte
78.
Name the logo:
a)
Fanta
b)
Sunkist
c)
7up
d)
Crush 
79.
Name the logo:
a)
Sesame Way
b)
Friends
c)
Sesame Street
d)
Nickelodeon
80.
Name the logo:
a)
Checkers Network
b)
Cartoon Network
c)
Food Network
d)
Disney Network