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B2B Marketing

Total questions: 83

Worksheet time: 37mins

Name
Class
Date
1.

When you buy a formal shirt for yourself to attend an interview, it is a ____ transaction.

a)

B2B

b)

B2C

2.

When your College buys the same formal shirt for you for placement preparations, it is a ____ transaction.

a)

B2C

b)

B2B

3.

When Airtel buys soft drinks for its staff-cafeterias, it is a ____ transaction.

a)

B2C

b)

B2B

4.

When you start an Interior-Decoration business and purchase a paint brush, it is a ____ transaction.

a)

B2B

b)

B2C

5.

The transaction of Delhi Govt. Health Service Department buying medicines for free distribution to Slum-dwellers is a ____ transaction.

a)

B2C

b)

B2B

6.

Indian Railways is a ________ type of B2B customer.

a)

Govt. organization in manufacturing sector

b)

Govt. organization in reselling business

c)

Private sector service firm

d)

Govt. organization as a service firm

7.

McDonald’s buys potatoes in bulk to make French Fries. This is an example of _____ in B2B marketing.

a)

Purchased product used for retail selling

b)

Purchased product used for its in-house operations

c)

Purchased product used as component raw material for McDonald’s final product

8.

The ‘Anytime Fitness’ chain of Gyms buys the Protein supplement from you and serves it as a part in a monthly Gym service Package to its member customers. Which ONE of the following is true for this B2B transaction?

a)

Private sector manufacturing firm buys your product as component of its final product

b)

Private sector Service firm buys your product as component of its final service product

c)

Private sector Service firm buys your product to perform its operations better.

d)

Private Reseller chain buys your product in bulk and sells it to its members.

9.

McDonald’s buys potatoes in bulk to make French Fries. This is an example of _____ in B2B marketing.

a)

Purchased product used for retail selling

b)

Purchased product used for its in-house operations

c)

Purchased product used as component raw material for McDonald’s final product

10.

The ‘Anytime Fitness’ chain of Gyms buys the Protein supplement from you and serves it as a part in a monthly Gym service Package to its member customers. Which ONE of the following is true for this B2B transaction?

a)

Private sector manufacturing firm buys your product as component of its final product

b)

Private sector Service firm buys your product as component of its final service product

c)

Private sector Service firm buys your product to perform its operations better.

d)

Private Reseller chain buys your product in bulk and sells it to its members.

11.

Indian Passport Office has outsourced its operations to TCS. What kind of B2B transactions is this?

a)

Govt. organization is reseller for TCS

b)

Govt organization buys TCS service product as a component for its final service product to individuals

c)

Govt organization buys TCS service product for its own in-house consumption in business operations.

12.

An individual who has the power to affect purchase decisions of others because of his/her authority, knowledge, position or relationship with his/her audience in a particular field.

a)

Marketer

b)

Consumer

c)

Influencer

d)

End-user

13.

Which of the following answers is the correct rank order of the these top social media sites for B2B marketing from most used to least used?

a)

Facebook, YouTube, LinkedIn, Twitter

b)

LinkedIn, Twitter, Facebook, YouTube

c)

YouTube, Facebook, LinkedIn, Twitter

d)

Twitter, LinkedIn, Facebook, Twitter

14.

What is not a part of Instagram marketing strategy for B2B?

a)

Unique theme

b)

Free information

c)

Personal content

d)

Telling stories

15.
Whole seller's and retailer's buying behavior is classified as :
a)
business buyer behavior
b)
derived demand
c)
business buying process
d)
cognitive dissonance
16.
Demand of business buyers is derived from:
a)
final consumer demand
b)
raw materials suppliers
c)
production controller
d)
logistic managers
e)
Channel Partners
17.
Business markets usually includes fewer but
a)
large scale production firms
b)
small scale retailers
c)
small scale production firms
d)
small scale wholesalers
18.
What does OEM stand for?
a)
Original equipment manufacturer.
b)
Open-ended marketing.
c)
Original energy marketer.
d)
Open Ended Manufacturer
19.
What is undifferentiated marketing?
a)
Trying to do exactly what the competitors do.
b)
Trying to serve one market segment only.
c)
Trying to serve all market segments with the same marketing mix.
d)
Trying to serve niche market only
20.
Which of the following statement is true about B2B marketing-
a)
Companies & institutions purchase B2B products to produce their products and/or to facilitate their operations.
b)
B2B Goods or services are sold for any use other than personal consumption.
c)
Size of B2B market is much more than B2C market
d)
all
21.
Which of the following statement is NOT true about B2B marketing-
a)
Industrial products are usually standardised.
b)
Price of B2B products are negotiable
c)
Personal selling is more appropriate tool for marketing of B2B products
d)
In B2B, distribution channel is relatively shorter than B2C
22.
Raw material should be considered as-
a)
Entering good
b)
Foundation good
c)
Facilitating good
d)
Production good
23.
Raw material should be considered as-
a)
Entering good
b)
Foundation good
c)
Facilitating good
d)
Production good
24.
The business buying situation in which order is placed for first time is called as-
a)
new task
b)
modified rebuy
c)
straight rebuy
d)
solutions selling
25.
Plant and machineries should be considered as-
a)
Entering good
b)
Foundation good
c)
Facilitating good
d)
Production good
26.

Which marketing content methods are available to use on Facebook?

(select all answers that apply)

a)

Text

b)

Images

c)

Videos

d)

Live Videos

e)

Stories

27.

Which of the following describes uses of LinkedIn? ( select all that apply)

a)

Resume & Jobsite

b)

Professional Social Media Site

c)

A Site that Offers Advertising Opportunities

d)

A Place for Business go to Attract Talent to their Company

28.

An individual who has the power to affect purchase decisions of others because of his/her authority, knowledge, position or relationship with his/her audience in a particular field.

a)

Marketer

b)

Consumer

c)

Influencer

d)

End-user

29.

Social media sites started appearing in these years:

a)

1997-1999

b)

2005-2007

c)

2003-2004

d)

2008-2011

30.

Which of the following answers is the correct rank order of the these top social media sites for B2B marketing from most used to least used?

a)

Facebook, YouTube, LinkedIn, Twitter

b)

LinkedIn, Twitter, Facebook, YouTube

c)

YouTube, Facebook, LinkedIn, Twitter

d)

Twitter, LinkedIn, Facebook, Twitter

31.

What are the roles of individuals as a target audience for B2B marketing on social media? (choose all that apply)

a)

Influencers

b)

End-users

c)

Consumers

d)

Decision-makers

32.

Lower parallelism → Better communication performance.

True or False?

a)

True

b)

False

33.

Collaboration means encouraging knoweldge sharing between trading partners.

True or False?

a)

True

b)

False

34.

These are five reasons why small bussines should use social media to market their bussines, except...

a)

Reach a large number people

b)

Increase the traffice of website

c)

Gives the more goods for selling

d)

Build Credibility

e)

Search more money

35.

What are the phases of social media adoption strategy? (choose all that apply)

a)

Integration process

b)

Selection process

c)

Contribution process

d)

Adoption process

36.

During one of the phases companies may adopt either flat or hierarchical structures.

True or False?

a)

True

b)

False

37.

Which SM platform is not mentioned in the model of social media adoption and integration?

a)

Blogs

b)

Micro-blogs

c)

Social network

d)

Podcasts

38.

What is not a part of Instagram marketing strategy for B2B?

a)

Unique theme

b)

Free information

c)

Personal content

d)

Telling stories

39.

How many small businesses use Facebook?

a)

70 million

b)

85 million

c)

90 million

d)

130 million

40.

How many businesses use Instagram as a platform for marketing?

a)

over 10 million

b)

18 million

c)

25 million

d)

40 million

41.

What are the benefits of Facebook for B2B marketing? (choose all that apply)

a)

Advertise past your audience

b)

Engagement campaigns

c)

B2B category target

d)

Custom audiences

42.

What is not the capability of social app according to media synchronicity theory?

a)

Parallelism

b)

Transmission velocity

c)

Reprocessability

d)

Convergence

43.

What does netnography do?

(choose all that apply)

a)

Analyzes data from social media platforms

b)

Observes naturally occuring online behaviour

c)

Suggests platfrom growth possibilities

d)

Studies consumer and business behaviors

44.

What are viewed as inter-organizational and group exchanges involving people, can include online groups such as social media networks?

a)

Social ties

b)

Social networks

c)

Networks

d)

Business networks

45.

Which of these options describe behaviour exhibited in business social media networks?

a)

Trust

b)

Altruism

c)

Reciprocity

d)

All of the above

46.

In business-to-marketing, special importance is given to

a)

personal selling

b)

sales promotion

c)

advertising

d)

direct marketing

47.

Business to Business marketing is marketing of goods and services to

a)

individuals

b)

households

c)

organizations

d)

all of them

48.

Compared to consumer markets, business markets have

a)

less

b)

more or

c)

same number of buyers

49.

In business-to-marketing, the relationship between a buyer and seller is

a)

close

b)

nonpersonal

c)

adversarial

d)

none of the above

50.

Demand for most of the industrial products is in the short-term

a)

elastic

b)

inelastic

c)

none of the above

51.

Compared to the demand for consumer products, the demand for industrial products fluctuates

a)

more

b)

less or

c)

remains the same

52.

Business customers are classified into commercial, institutional, cooperative societies and one of the following:

a)

household

b)

individual

c)

government

d)

none of these

53.

A tire manufacturer, who sells tires to a truck (heavy commercial vehicle) manufacturer, would classify the truck manufacturer as:

a)

a user

b)

an OEM

c)

an intermediary

d)

an institutional customer

54.

Components, such as bearings and batteries, which enter the final products of customers are classified as:

a)

materials and parts

b)

capital items

c)

supplies

d)

none of these

55.

Purchase orders in government organizations are usually decided based on the suppliers' offerings of:

a)

superior quality product and service

b)

shortest delivery

c)

lowest prices

d)

all of these

56.

Which of the following is the most significant factor affecting the international market for industrial goods and services?

a)

The foreign exchange market

b)

Political conditions

c)

The degree of Industrialization

d)

The level of domestic competition

57.

The perception of quality:

a)

is specified by the Government

b)

depends solely on the customer

c)

depends on manufacturer's specifications

d)

is defined by universal quality standards

58.

Which of the following has become the primary vehicle for B2B promotion and selling in many foreign countries?

a)

Trade Shows

b)

TV advertising

c)

Local radio advertising

d)

in-office visits by sales teams

59.

Which of the following characterizes the business philosophy of the Japanese distribution channels ?

a)

Loyalty

b)

Direct sales

c)

Fast deliver

d)

Price competition

60.

Which of the following countries has the largest number of retailers?

a)

China

b)

United States

c)

Brazil

d)

Japan

61.

_____ take title to manufacturers' goods and assume the trading risks.

a)

Brokers

b)

Merchant Middlemen

c)

Export Agent

d)

Agent Middlemen

62.

In the context of the different types of middlemen, which of the following is an example of a manufacturer's retail store?

a)

Walmart

b)

IKEA

c)

Costco

d)

Benetton

63.

Which of the following factors affects the choice of distribution channels?

a)

Distance from manufacturers

b)

Available distribution intermediaries

c)

Country's per-capita income

d)

Language spoken in the target market

64.

Another term for B2B marketing is:

a)

B2C marketing

b)

NC marketing

c)

Concentrated buyer marketing

d)

Industrial marketing

65.

What is Porter’s Five Forces?

a)

It is a tool that analyses the competitiveness and attractiveness of a market

b)

It is a framework that shows how an organization changes business inputs into business outputs

c)

It is a framework that uses to promote its brand or product in the market

d)

It is a tool to calculate the company’s costs

66.

What are the stages of a B2B relationship?

a)

Threat of new entrants, supplier power, customer power, threat of substitution, direct competition

b)

Pre-relationship stage, early stage, development stage, the long-term stage, the final stage

c)

Distance stage, experience stage, uncertainty stage , commitment stage

d)

Selection stage, familiarisation stage, trust stage, commitment stage, final stage

67.

What are some of characteristics of traditional marketing?

a)

Equip the company with the most advanced technology to increase productivity

b)

Focus on single sales, orientation on product features, quality is primary concern of production

c)

Focus on customer retention, orientation to customer value, quality is concern of all

d)

Focus on customer satisfaction, listens to customers, emphasises customer service

68.

When entering a foreign market, how should you treat your distributors to achieve long-term success?

a)

As a temporary market entry vehicle

b)

As a marketing strategy

c)

As a win-win partner

d)

As an adversary

69.

What does B2I mean?

a)

Business to Internet

b)

Business to Individual

c)

Business to Innovation

d)

Business to Ice cream

70.
What is it called when a product loses value over time?
a)
Depreciation
b)
Inflation
c)
Assets
d)
Growth
71.
What is a cost?
a)
the item you receive after you pay
b)
giving up one thing for another
c)
the amount of money paid for something
72.
What is a benefit?
a)
the item you receive after you pay for it
b)
giving up one thing for another
c)
the amount of money paid for something
73.
What is a trade-off?
a)
the item you receive after you pay
b)
giving up one thing for another
c)
the amount of money paid for something
74.
You want to buy a new video game and a new pair of sneakers. You only have enough money to buy one of them. If you buy the video game, what is your trade-off?
a)
The money you spend on the video game
b)
The video game
c)
The sneakers
75.
Which do people compare in order to make choices?
a)
Costs & Benefits
b)
Supply & Demand
c)
Buying & Selling
d)
Apples & Oranges
76.

What is a cost-benefit analysis?

a)

The taxes that people pay when they buy something.

b)

A process that allows businesses and individuals to analyze where to spend money.

c)

The amount of money required to have or do something

77.

What are consequences?

a)

something that is possible but is not yet real

b)

money charged to do something for a service

c)

task that demands time and effort to complete

d)

the results (positive or negative) of an action or decision

78.

Which of thes options best describes opportunity cost?

a)

The price of taking a chance

b)

The alternative you have to go without in a choice of two things

c)

The cost of opportunity

d)

The price you pay when you make a choice

79.

Which of these are external factors that influence financial decisions?

a)

Price

b)

Personal

c)

Cultural

d)

Marketing

e)

Finance

80.

Which best identify Internal factors influencing financial decisions?

a)

Age

b)

Gender

c)

Occupation

d)

Social Influences

e)

Marketing

81.

A bus fare is $2.00 in the morning rush hour, but only $1.50 during the afternoon. The morning fare can be explained by the fact that the demand for morning bus rides is

a)

Price Elastic

b)

Price Inelastic

82.

Which of these are more representative of Price Elastic

a)

Fresh fruit and vegetables

b)

Milk, Eggs and Bread

83.

The opportunity cost of Australian households moving away from coal-powered energy to solar-powered energy includes:

(i) the loss of jobs in the coal industry,

(ii) a cleaner environment,

(iii) reduced coal production.

a)

(i), (ii) and (iii)

b)

(ii) and (iii)

c)

(iii) only

d)

(i) and (iii)